Procedure

Family Connections and Engagement Procedure

Refuge House, Inc.
Last updated: July 24, 2026 · Source: policies-procedures/Procedure/Family Connections and Engagement Procedure.md

REFUGE HOUSE, INC.

Procedure Information Details
PROCEDURE NAME Family Connections and Engagement Procedure
PROCEDURE NUMBER FC7-01.1
RELATED POLICY FC7-01 Family Connections and Engagement Policy
EFFECTIVE DATE 5/20/25
REVISION DATE 7/10/25, 12.09.2025.1
LAST UPDATED 5/15/2026
LAST APPROVED 5/22/2026
## APPLICABLE T3C PACKAGES: ## APPLICABLE T3C ADD-ON SERVICES:
☒ T3C Basic Foster Family Home ☒ Transition Support Services for Youth & Young Adults
☒ Substance Use Support Services ☒ Kinship Caregiver Support Services
☒ Short-Term Assessment ☐ Pregnant & Parenting Youth or Young Adult
☒ Mental & Behavioral Health
☐ Sexual Aggression/Sex Offender
☐ Complex Medical Needs or Medically Fragile
☐ Human Trafficking Victim/Survivor
☒ Intellectual or Developmental Disability (IDD)/Autism Spectrum Disorder
☒ T3C Treatment Foster Family Care

PURPOSE:

To provide specific implementation procedures for identifying, assessing, engaging, and maintaining meaningful connections between children in care and their families, siblings, relatives, kinship caregivers, and other supportive persons through a trauma-informed, TBRI-based approach that supports permanency and well-being.

RESPONSIBILITY:

PROCEDURE:

1. FAMILY CONNECTIONS IDENTIFICATION AND ASSESSMENT

Purpose and Overview

As stated in Refuge House's Family Connections and Engagement Policy (FC7-01), "Refuge House is committed to implementing a family engagement approach that proactively identifies, outreaches to, and collaborates with the child's biological parents, siblings, relatives, potential kinship caregivers, and other supportive persons throughout the child's placement." This procedure outlines the specific steps required to fulfill this policy commitment.

Research consistently demonstrates that maintaining healthy connections with family members and other supportive persons improves placement stability, enhances emotional well-being, and increases the likelihood of successful permanency outcomes. Family connections identification is not a one-time event but rather an ongoing process that begins at admission and continues throughout placement. Using a trauma-informed lens aligned with our TBRI model, Refuge House staff methodically identify and assess the nature, quality, and potential impact of each relationship in a child's life.

The identification process must be culturally sensitive, recognizing that family structures and supportive relationships may vary significantly across different cultural backgrounds. Staff must approach this work with humility and openness, allowing children and families to define their own support networks while ensuring compliance with regulatory requirements.

1.1 Initial Family Identification

The following table outlines the specific actions required to identify family connections immediately upon placement:

Who How When Where Regulatory Reference
Case Manager 1. Review all placement documentation (2184, 2085, court orders, IMPACT records) to identify family members Within 24 hours of placement Radius documentation system TAC §749.1133; T3C Blueprint p.47-55
Case Manager 2. Complete Family Connections Identification Form including all known biological family, fictive kin, and supportive persons Within 72 hours of placement Family Connections Form in Radius TAC §749.1133; RCC (FY26) §3600
Case Manager 3. Contact foster family to gather any additional family information shared by the child Within 72 hours of placement Phone contact documented in Radius TAC §749.1133
Case Manager 4. Interview the child (if age/developmentally appropriate) about important relationships and desired family contact Within 7 days of placement Private setting in foster home TAC §749.1133; T3C Blueprint p.47-55
Case Manager 5. Contact DFPS/SSCC caseworker to gather additional family information not included in initial documentation Within 7 days of placement Phone/email documented in Radius TAC §749.1133; RCC (FY26) §3600
Case Manager 6. Document family connections in the child's Service Plan Within 30 days of placement Service Plan in Radius TAC §749.1301; T3C Blueprint p.47-55

1.2 Sibling Connections Assessment

CRITICAL REQUIREMENT: Per TAC §749.1011, specific attention must be given to identifying and maintaining sibling relationships. The following steps ensure compliance with this high-weight standard:

Who How When Where Regulatory Reference
Case Manager 1. Identify all siblings (biological, adopted, half, and step) from placement documentation Within 24 hours of placement Radius documentation system TAC §749.1011
Case Manager 2. Determine current placement status and location of all siblings Within 72 hours of placement Phone contact documented in Radius TAC §749.1011; T3C Blueprint p.47-55
Case Manager 3. If siblings are placed separately, develop a Sibling Visitation Plan Within 7 days of placement Sibling Visitation Plan form TAC §749.1011
Case Manager 4. Advocate for joint sibling placement when in children's best interest Ongoing Communication with DFPS/SSCC TAC §749.1011
Case Manager 5. Document all sibling contact efforts and outcomes After each contact/attempt Radius documentation system TAC §749.1011; RCC (FY26) §3600

1.3 CANS 3.0 and Service Plan Integration

Our policy requires that we integrate "family engagement efforts with the child's CANS 3.0 Assessment results to address identified needs in the domains of family relationships and social resources." The following steps ensure this integration aligns with FC3-01 Service Planning requirements:

Who How When Where Regulatory Reference
Case Manager 1. Review CANS 3.0 Assessment domains related to family relationships and social resources Within 5 days of receiving CANS 3.0 CANS 3.0 Assessment document T3C Blueprint p.47-55
Case Manager 2. Include family engagement goals in initial Service Plan based on CANS 3.0 findings Within 30 days of placement Service Plan family section TAC §749.1301; FC3-01
Case Manager 3. Update family engagement approaches after receipt of new CANS 3.0 Assessment Within 5 days of receiving updated CANS 3.0 Service Plan Review T3C Blueprint p.47-55
Treatment Team 4. Track progress on family-related CANS domains at each assessment Per CANS schedule CANS tracking tool T3C Blueprint p.48

1.4 Required Documentation

The comprehensive assessment of family connections must be thoroughly documented to ensure continuity of care and compliance with regulatory requirements.

Who How When Where Regulatory Reference
Case Manager 1. Create genogram or family tree visual representation Within 14 days of placement Radius case file Best Practice
Case Manager 2. Document each identified family member's contact information, relationship to child, and potential for engagement As identified Family Connections section in Radius TAC §749.1133
Case Manager 3. Note any safety concerns or court restrictions on family contact Within 72 hours of placement Safety assessment in Radius TAC §749.503; RCC (FY26) §3600
Case Manager 4. Record child's expressed preferences regarding family contact Within 7 days of placement Case notes in Radius TAC §749.1133; T3C Blueprint p.47-55

2. FAMILY OUTREACH AND ENGAGEMENT

Purpose and Overview

Active outreach and engagement with identified family members is essential to maintaining and strengthening connections that support the child's well-being and permanency goals. This section provides specific guidance on initiating and maintaining contact with family members in a manner that is trauma-informed, culturally sensitive, and aligned with regulatory requirements.

2.1 Initial Family Outreach

Who How When Where Regulatory Reference
Case Manager 1. Prioritize outreach to siblings, then parents, then extended family Within 7 days of identification Phone/written contact TAC §749.1011; T3C Blueprint p.47-55
Case Manager 2. Make initial contact attempts via phone, documenting date, time, and outcome Within 7 days of obtaining contact information Phone log in Radius RCC (FY26) §3600
Case Manager 3. Send written communication if phone contact unsuccessful Within 14 days of identification Letter template in Radius RCC (FY26) §3600
Case Manager 4. Coordinate with DFPS/SSCC for assistance locating hard-to-find family members As needed Email to DFPS/SSCC RCC (FY26) §3600
Case Manager 5. Document all outreach attempts, including unsuccessful efforts Within 24 hours of attempt Radius case notes TAC §749.1057; RCC (FY26) §3600

2.2 Engagement Strategies

Successful family engagement requires culturally sensitive, trauma-informed approaches tailored to each family's unique circumstances:

Who How When Where Regulatory Reference
Case Manager 1. Conduct initial family engagement meeting using strengths-based approach Within 30 days of successful contact Refuge House office or community location T3C Blueprint p.47-55
Case Manager 2. Explain the importance of family connections for the child's well-being During initial contact Phone or in-person Best Practice
Case Manager 3. Assess family member's interest and capacity for ongoing involvement During initial meeting Assessment form T3C Blueprint p.47-55
Case Manager 4. Develop individualized engagement plan with each willing family member Within 14 days of initial meeting Family Engagement Plan T3C Blueprint p.47-55
Treatment Team 5. Address barriers to engagement (transportation, work schedules, etc.) Ongoing Team meeting documentation RCC (FY26) §3600

3. VISITATION AND CONTACT FACILITATION

Purpose and Overview

Per our policy, "While Refuge House recognizes that DFPS/SSCC maintains primary responsibility for visitation planning and supervision, we are committed to supporting these plans, documenting family engagement efforts, and providing trauma-informed guidance to foster families." This section outlines our role in facilitating positive family connections.

3.1 Supporting DFPS/SSCC Visitation Plans

Who How When Where Regulatory Reference
Case Manager 1. Obtain current visitation plan from DFPS/SSCC Within 72 hours of placement Email/phone contact RCC (FY26) §3600
Case Manager 2. Include approved visitation plan in Service Plan Within 30 days of placement Service Plan Section TAC §749.1301; FC3-01
Case Manager 3. Share approved visitation plan with foster family Within 24 hours of receipt Secure communication TAC §749.1133
Case Manager 4. Coordinate logistics to support visitation plan implementation Ongoing Case coordination notes RCC (FY26) §3600
Foster Parents 5. Facilitate visitation according to DFPS/SSCC plan Per visitation schedule Designated location TAC §749.2407
Case Manager 6. Document any concerns or changes needed in visitation plan Within 24 hours of issue arising Radius and communication to DFPS/SSCC RCC (FY26) §3600

3.2 Pre and Post Visit Support

Using TBRI principles, we prepare children for family visits and process their experiences afterward:

Who How When Where Regulatory Reference
Foster Parents 1. Prepare child for visit using age-appropriate language and TBRI strategies 24-48 hours before visit Foster home T3C Blueprint p.47-55
Foster Parents 2. Ensure child's physical needs are met before visit (fed, rested, comfortable clothing) Day of visit Foster home TAC §749.2407; TBRI Empowering Principles
Case Manager 3. Brief foster family on any specific support strategies for the visit At least 24 hours before visit Phone/email contact Best Practice
Foster Parents 4. Provide post-visit support using TBRI connecting strategies Immediately after visit Foster home or during transport TBRI Model
Case Manager 5. Debrief with child about visit experience (if age-appropriate) Within 72 hours of visit Private setting T3C Blueprint p.47-55

4. MONITORING AND ASSESSMENT OF FAMILY CONNECTIONS

Purpose and Overview

Ongoing monitoring ensures that family connections remain in the child's best interest and support their overall well-being and permanency goals. This monitoring must be systematic, documented, and integrated with the child's overall treatment planning.

4.1 Continuous Assessment Process

Who How When Where Regulatory Reference
Case Manager 1. Observe and document child's response to family contact After each contact Visit documentation in Radius TAC §749.1133; T3C Blueprint p.47-55
Foster Parents 2. Report child's behavioral/emotional changes related to family contact Within 24 hours of observed changes Communication log in Radius TAC §749.2407
Treatment Team 3. Review impact of family connections on treatment goals At Service Plan reviews Team meeting notes TAC §749.1301; §749.1335
Case Manager 4. Assess need for modifications to family engagement plan At minimum every Service Plan review Service Plan review TAC §749.1335
Program Director 5. Ensure family engagement efforts align with permanency goals Quarterly review Supervisory documentation TAC §749.503; RCC (FY26) §3600
Treatment Team 6. For Mental & Behavioral Health: Review at minimum quarterly Per Treatment Model Clinical review notes T3C Blueprint p.78
Treatment Team 7. For IDD/Autism: Align with developmental reassessments Per assessment schedule Developmental review T3C Blueprint p.127

4.2 Quality Indicators for Family Connections

The following indicators help assess the quality and impact of family connections:

5. DOCUMENTATION AND REPORTING

Purpose and Overview

As stated in our policy, comprehensive documentation of family engagement efforts is required by TAC §749.1301-1335 and the T3C Blueprint. This documentation serves multiple purposes: ensuring continuity of care, demonstrating regulatory compliance, informing treatment planning, and supporting permanency decisions.

5.1 Required Documentation Elements

Who How When Where Regulatory Reference
Case Manager 1. Document all family members identified and contact information As identified Family connections section in Radius TAC §749.1133
Case Manager 2. Record all contact attempts (successful and unsuccessful) Within 24 hours of attempt Contact log in Radius TAC §749.1057; RCC (FY26) §3600
Case Manager 3. Include family engagement strategies in Service Plan per FC3-01 requirements Within 30 days of placement Service Plan in Radius TAC §749.1301; T3C Blueprint p.47-55
Case Manager 4. Update family engagement section in Service Plan Reviews At minimum every 6 months (quarterly for Mental & Behavioral Health) Service Plan Review in Radius TAC §749.1335; T3C Blueprint p.47-55
Case Manager 5. Document visit observations and child's response Within 48 hours of each visit Visit documentation in Radius TAC §749.1133; RCC (FY26) §3600
Case Manager 6. Maintain current contact information for all identified family Monthly review and update Family connections section in Radius TAC §749.1133
Case Manager 7. Track progress on family-related CANS domains Per CANS reassessment schedule CANS tracking in Service Plan T3C Blueprint p.48

5.2 Communication with DFPS/SSCC

Our policy requires regular communication with DFPS/SSCC regarding family engagement efforts:

Who How When Where Regulatory Reference
Case Manager 1. Provide written updates on family engagement efforts Monthly Email to DFPS/SSCC caseworker RCC (FY26) §3600
Case Manager 2. Report significant family developments immediately Within 24 hours of occurrence Phone call followed by email RCC (FY26) §3600
Program Director 3. Submit quarterly family engagement outcome reports Quarterly Formal report to DFPS/SSCC RCC (FY26) §3600; T3C Blueprint p.47-55
Case Manager 4. Document DFPS/SSCC guidance on family contacts Within 24 hours of receiving Radius case notes RCC (FY26) §3600
Treatment Director 5. Participate in case consultations regarding complex family dynamics As requested by DFPS/SSCC Meeting notes in Radius TAC §749.665; RCC (FY26) §3600

5.3 Documentation Quality Standards

All documentation related to family connections must meet these professional standards:

5.4 Documentation Review Process

Regular review of family engagement documentation ensures quality, completeness, and compliance with requirements:

Who How When Where Regulatory Reference
Program Director 1. Review case manager's family engagement documentation for completeness Monthly during supervision Radius case file TAC §749.631; §749.665
Quality Assurance 2. Audit family engagement documentation for regulatory compliance Quarterly QA tracking system TAC §749.665; RCC (FY26) §3600
Program Director 3. Address documentation deficiencies through coaching and training As identified Supervision notes TAC §749.631
Case Manager 4. Correct any identified documentation gaps Within 48 hours of identification Radius case file TAC §749.1057

6. SPECIAL POPULATIONS AND CULTURAL CONSIDERATIONS

Purpose and Overview

Family engagement must be culturally responsive and adapted to meet the unique needs of special populations. This section provides specific guidance for working with families from diverse cultural backgrounds and those whose children have specialized needs.

6.1 ICWA (Indian Child Welfare Act) Requirements

For Native American children, additional family engagement requirements apply:

Who How When Where Regulatory Reference
Case Manager 1. Identify tribal affiliation and notify tribe of placement Within 24 hours of placement ICWA notification form 25 U.S.C. §1912
Case Manager 2. Engage extended family as defined by tribal custom Ongoing Family engagement documentation 25 U.S.C. §1903(2)
Program Director 3. Coordinate with tribal representatives on family engagement As needed Meeting documentation ICWA requirements
Case Manager 4. Document efforts to comply with ICWA placement preferences At placement and ongoing ICWA compliance checklist 25 U.S.C. §1915

6.2 Cultural and Linguistic Considerations

Who How When Where Regulatory Reference
Case Manager 1. Identify family's primary language and arrange interpretation services At initial contact Language assessment TAC §749.1003; MEPA
Case Manager 2. Provide family engagement materials in family's primary language As needed Translated documents TAC §749.1003
Treatment Team 3. Incorporate cultural practices into visitation planning During engagement planning Cultural assessment form MEPA requirements
Case Manager 4. Engage cultural brokers or community liaisons when needed As identified Community partnership notes Best Practice
All Staff 5. Document cultural considerations in family engagement efforts Ongoing Case documentation TAC §749.1003; MEPA

7. CONTINUOUS QUALITY IMPROVEMENT

Purpose and Overview

Our policy emphasizes that "Refuge House will monitor the effectiveness of family engagement efforts" through systematic quality improvement processes. This ensures our practices remain effective, trauma-informed, and responsive to children's needs.

7.1 Data Collection and Analysis

Who How When Where Regulatory Reference
Quality Assurance 1. Track family engagement metrics (contacts made, visits completed, outcomes) Monthly QA database TAC §749.665; T3C Blueprint p.47-55
Quality Assurance 2. Analyze correlation between family engagement and placement stability Quarterly Statistical analysis reports TAC §749.665; RCC (FY26) §3600
Program Director 3. Review individual case outcomes related to family connections Monthly supervision Supervision documentation TAC §749.631
Quality Assurance 4. Gather feedback from children, families, and foster parents Semi-annually Feedback surveys Best Practice
Leadership Team 5. Review aggregate data to identify trends and improvement opportunities Quarterly Leadership meeting minutes TAC §749.665

7.2 Practice Improvement Implementation

Who How When Where Regulatory Reference
Program Director 1. Identify family engagement practice gaps through data analysis Quarterly QA reports TAC §749.665
Training Director 2. Develop and deliver targeted training based on identified needs Within 30 days of identification Training documentation TAC §749.931
Case Managers 3. Implement approved practice improvements Per action plan timelines Documentation of implementation T3C Blueprint p.47-55
Quality Assurance 4. Track implementation of improvements and measure impact Ongoing with quarterly reports Quality tracking system T3C Blueprint p.47-55
Program Director 5. Report improvement outcomes to DFPS/SSCC Quarterly Written reports to DFPS/SSCC RCC (FY26) §3600

8. INTEGRATION WITH OTHER REFUGE HOUSE SYSTEMS

Purpose and Overview

Family connections and engagement efforts do not exist in isolation but are integral to all aspects of a child's care. This section ensures that family engagement is properly integrated with other Refuge House policies, procedures, and service delivery systems to provide comprehensive, coordinated support for children and families.

8.1 Service Planning Integration

Family engagement must be fully integrated into the Individual Service Planning process per FC3-01:

Who How When Where Regulatory Reference
Case Manager 1. Include family engagement goals in every Service Plan per FC3-01.1 Individual Service Planning Procedure Within 30 days of placement Service Plan in Radius TAC §749.1301; T3C Blueprint p.47-55
Case Manager 2. Link family connection activities to permanency goals At each Service Plan review Service Plan documentation TAC §749.1335; T3C Blueprint p.47-55
Treatment Director 3. Ensure TBRI strategies support family engagement objectives During Service Plan approval Clinical review notes TAC §749.673; T3C Blueprint p.47-55
Case Manager 4. For Mental & Behavioral Health: Coordinate with therapist on family goals Before Service Planning meeting Treatment team notes T3C Blueprint p.78
Case Manager 5. For IDD/Autism: Coordinate with RN Consultant on family education needs Before Service Planning meeting Medical consultation notes T3C Blueprint p.124

8.2 Admission and Placement Matching

Family considerations are integrated into placement decisions:

Who How When Where Regulatory Reference
Intake Coordinator 1. Assess family connection needs during admission per Admission Matching & Criteria for Child Placement At referral Admission assessment T3C Blueprint p.47-55
Program Director 2. Consider proximity to family in placement matching decisions During placement matching Placement documentation TAC §749.1011; T3C Blueprint p.47-55
Case Manager 3. Communicate family connection plans to foster family at placement Within 24 hours of placement Initial placement meeting RCC (FY26) §3600

8.3 Discharge and Permanency Planning

Family engagement directly supports permanency outcomes:

Who How When Where Regulatory Reference
Case Manager 1. Assess family readiness for increased involvement per FC14-01.1 Discharge and Permanency Planning Procedure Ongoing, formally every 90 days Permanency assessment documentation TAC §749.1335; T3C Blueprint p.47-55
Treatment Director 2. Develop transition plans that strengthen family connections Beginning 90 days before projected discharge Discharge planning documentation TAC §749.503; T3C Blueprint p.47-55
Case Manager 3. Coordinate family involvement in discharge planning Throughout discharge planning process Meeting notes and planning documents TAC §749.503; RCC (FY26) §3600

9. PACKAGE-SPECIFIC PROCEDURES

☑ MENTAL & BEHAVIORAL HEALTH SUPPORT SERVICES

For children receiving Mental & Behavioral Health Support Services, family engagement requires enhanced therapeutic coordination:

9.1 Therapeutic Family Assessment
Who How When Where Regulatory Reference
Treatment Director 1. Coordinate with assigned therapist to assess family dynamics impact on mental health per FC3-01 requirements Within 14 days of placement Clinical assessment documentation T3C Blueprint p.76-86
Case Manager 2. Identify family-related trauma triggers and protective factors During initial assessment Trauma assessment in Service Plan T3C Blueprint p.76-86
Mental Health Provider 3. Evaluate need for family therapy or therapeutic visitation Within 30 days of placement Clinical recommendations T3C Blueprint p.76-86
Case Manager 4. Document family members' understanding of child's mental health needs During family engagement meetings Family meeting notes RCC (FY26) §3600
Treatment Team 5. Include family engagement strategies in quarterly Service Plan reviews Minimum quarterly Service Plan review T3C Blueprint p.78
9.2 Crisis Prevention and Family Contact
Who How When Where Regulatory Reference
Treatment Team 1. Develop family contact crisis prevention plan identifying potential triggers Within 14 days of placement Crisis prevention plan T3C Blueprint p.76-86
Case Manager 2. Brief foster family on de-escalation strategies for family visit situations Before first family contact Foster parent training log T3C Blueprint p.76-86
Mental Health Provider 3. Provide pre-visit therapeutic support when clinically indicated 24-48 hours before high-risk visits Therapy session notes T3C Blueprint p.76-86
Crisis Response Team 4. Ensure 24/7 crisis team awareness of scheduled family contacts Before each visit Crisis team communication log T3C Blueprint p.76-86
Case Manager 5. Coordinate post-visit therapeutic debriefing when needed Within 72 hours of visit Clinical documentation T3C Blueprint p.76-86
9.3 Enhanced Documentation Requirements
Who How When Where Regulatory Reference
Case Manager 1. Document behavioral/emotional responses to family contact using specific mental health indicators Within 24 hours of contact Enhanced visit documentation form T3C Blueprint p.76-86
Mental Health Provider 2. Assess and document impact of family relationships on treatment goals At minimum quarterly Clinical progress notes T3C Blueprint p.76-86
Treatment Team 3. Review family engagement effectiveness in treatment team meetings aligned with Service Plan reviews Minimum quarterly Treatment team notes T3C Blueprint p.78
Case Manager 4. Track medication compliance and symptom changes related to family contact Ongoing Medication/symptom log T3C Blueprint p.76-86
Case Manager 5. Include aftercare family engagement planning in initial Service Plan Within 30 days Service Plan aftercare section T3C Blueprint p.86

☑ INTELLECTUAL OR DEVELOPMENTAL DISABILITY (IDD)/AUTISM SPECTRUM DISORDER SUPPORT SERVICES

For children receiving IDD/Autism Support Services, family engagement requires specialized adaptations:

9.4 Communication and Environmental Adaptations
Who How When Where Regulatory Reference
Case Manager 1. Assess child's communication needs and create visual supports for family visits Within 7 days of placement Communication assessment T3C Blueprint p.123-135
Treatment Team 2. Develop visual schedules and social stories for family interactions Before first family contact Visual support materials T3C Blueprint p.123-135
Case Manager 3. Train family members on child's communication methods (AAC devices, signs, etc.) During initial family meeting Training documentation T3C Blueprint p.123-135
Foster Parents 4. Prepare sensory-friendly visit environments based on child's needs Before each visit Environmental checklist T3C Blueprint p.123-135
Case Manager 5. Create structured visit plans with predictable routines Before first visit Visit structure plan T3C Blueprint p.123-135
9.5 Family Education and Support
Who How When Where Regulatory Reference
Treatment Director 1. Coordinate with developmental specialists to educate family on child's IDD/Autism Within 30 days of placement Education session notes T3C Blueprint p.123-135
Case Manager 2. Provide family with resources on developmental disabilities and support strategies During initial engagement Resource provision log T3C Blueprint p.123-135
RN Consultant 3. Educate family on any medical needs related to IDD/Autism per FC3-01 coordination requirements As needed Medical education documentation T3C Blueprint p.124
Case Manager 4. Assess family's capacity to implement behavioral supports and routines Ongoing Capacity assessment T3C Blueprint p.123-135
Treatment Team 5. Document family's progress in understanding and meeting developmental needs At Service Plan reviews Progress assessment T3C Blueprint p.123-135
Case Manager 6. Include family education goals in initial Service Plan Within 30 days Service Plan TAC §749.1301
9.6 Aftercare Family Engagement (6-Month Requirement)
Who How When Where Regulatory Reference
Case Manager 1. Include aftercare family engagement planning in initial Service Plan Within 30 days of placement Service Plan aftercare section T3C Blueprint p.134; FC3-01
Aftercare Case Manager 2. Continue twice-monthly family support contacts post-discharge For 6 months post-discharge Aftercare contact log T3C Blueprint p.134-135
Aftercare Case Manager 3. Provide consultation on maintaining routines and communication strategies During aftercare contacts Consultation notes T3C Blueprint p.134-135
Treatment Team 4. Connect families with community resources for ongoing IDD/Autism support Within 30 days of discharge Resource referral documentation T3C Blueprint p.134-135
Aftercare Case Manager 5. Document family's implementation of recommended strategies Monthly during aftercare Aftercare documentation T3C Blueprint p.134-135
Program Director 6. Submit monthly aftercare documentation to DFPS/SSCC End of each month DFPS/SSCC submission log T3C Blueprint p.134-135

☑ SUBSTANCE USE SUPPORT SERVICES

For youth receiving Substance Use Support Services, family engagement requires a recovery-focused approach:

9.7 Recovery-Focused Family Education
Who How When Where Regulatory Reference
Substance Use Counselor 1. Assess family's understanding of addiction as disease Within 14 days of placement Family assessment meeting T3C Blueprint p.56-66
Substance Use Counselor 2. Provide family education on recovery process and relapse prevention Within 30 days of placement Education session T3C Blueprint p.56-66
Case Manager 3. Connect family with community recovery support resources (Al-Anon, Nar-Anon) Within 30 days of placement Resource referral log T3C Blueprint p.56-66
Substance Use Counselor 4. Train family on recovery-supportive (non-punitive) response to relapse During family education Training documentation T3C Blueprint p.56-66; FC-SU-01
Case Manager 5. Document family participation in recovery education activities After each session Family engagement log in Radius RCC (FY26) §3600
9.8 Family Therapy Coordination
Who How When Where Regulatory Reference
Substance Use Counselor 1. Coordinate family therapy goals with youth's individual substance use treatment Within 30 days of placement Treatment planning meeting T3C Blueprint p.56-66
Treatment Director 2. Assess family dynamics that may support or hinder recovery During treatment planning Clinical assessment T3C Blueprint p.56-66
Substance Use Counselor 3. Engage family in youth's recovery support plan development At Service Plan meeting Service Plan documentation TAC §749.1301
Case Manager 4. Document family progress toward recovery-supportive behaviors Monthly minimum Progress notes in Radius RCC (FY26) §3600
Case Manager 5. Include family recovery education goals in Service Plan Within 30 days of placement Service Plan TAC §749.1301; FC3-01
9.9 90-Day Family Progress Review
Who How When Where Regulatory Reference
Case Manager 1. Assess family's progress in recovery-supportive capacity At each 90-day Continued Stay Review Continued Stay documentation T3C Blueprint p.56-66; FC-SU-01
Substance Use Counselor 2. Review family participation in education and therapy At each 90-day review Clinical review notes T3C Blueprint p.56-66
Treatment Team 3. Update family engagement goals based on youth's recovery progress At each 90-day review Service Plan update TAC §749.1335
Case Manager 4. Assess family's capacity to maintain substance-free home environment At each 90-day review Family readiness assessment T3C Blueprint p.56-66
Case Manager 5. Document family readiness assessment in Continued Stay documentation At each 90-day review Continued Stay form RCC (FY26) §3600
Case Manager 6. Develop family relapse response plan aligned with non-punitive approach By 90-day review Family relapse response plan FC-SU-01

☑ SHORT-TERM ASSESSMENT SUPPORT SERVICES

For children receiving Short-Term Assessment Support Services, family engagement follows EXPEDITED timelines:

9.10 Expedited Family Identification (48-Hour Timeline)

CRITICAL: STASS placements require EXPEDITED family identification due to 30-45 day placement limit.

Who How When Where Regulatory Reference
Case Manager 1. Review all placement documentation for family identification Within 24 hours of placement Radius documentation TAC §749.1133; T3C Blueprint p.67-75
Case Manager 2. Complete Expedited Family Connections Identification Form Within 48 HOURS of placement (vs. standard 72 hours) Expedited Family ID form in Radius T3C Blueprint p.67-75; FC-STASS-01
Case Manager 3. Immediately contact DFPS/SSCC for additional family information Within 48 hours of placement Phone/email documented in Radius RCC (FY26) §3600
STASS Coordinator 4. Begin family assessment concurrently with child assessment Day 1 of placement STASS assessment documentation T3C Blueprint p.67-75
Case Manager 5. Document family capacity as part of comprehensive assessment report Throughout assessment period STASS Comprehensive Report T3C Blueprint p.67-75
9.11 Rapid Family Outreach (5-Day Timeline)
Who How When Where Regulatory Reference
Case Manager 1. Prioritize outreach to all identified family members Within 5 DAYS of placement (vs. standard 7 days) Contact log in Radius T3C Blueprint p.67-75; FC-STASS-01
Case Manager 2. Conduct expedited family interviews as part of placement assessment Within 7 days of placement Family interview documentation T3C Blueprint p.67-75
STASS Coordinator 3. Gather family input for assessment findings and recommendations During assessment period STASS assessment documentation T3C Blueprint p.67-75
Case Manager 4. Include family perspective in comprehensive assessment report to DFPS/SSCC Before discharge STASS Comprehensive Report T3C Blueprint p.67-75; RCC (FY26) §3600
Case Manager 5. Document family strengths and areas needing support Throughout assessment Family assessment section T3C Blueprint p.67-75
9.12 Assessment-Focused Family Engagement and Transition
Who How When Where Regulatory Reference
Case Manager 1. Gather family history and perspective on child's needs During family interviews Assessment documentation T3C Blueprint p.67-75
STASS Coordinator 2. Assess family capacity for reunification or placement support Throughout assessment Clinical assessment notes T3C Blueprint p.67-75
Case Manager 3. Include family engagement findings in transition recommendations Within 21 days of placement Transition planning documentation T3C Blueprint p.67-75; FC-STASS-01
Case Manager 4. Coordinate family connections information transfer to receiving placement At discharge Transition documentation RCC (FY26) §3600
Case Manager 5. Support family involvement in discharge/transition planning Final week of placement Discharge planning notes TAC §749.503
Case Manager 6. NOTE: STASS does not include aftercare - document family engagement ending at discharge At discharge Discharge summary T3C Blueprint p.67-75; FC-STASS-01

☑ T3C TREATMENT FOSTER FAMILY CARE

For children receiving T3C Treatment Foster Family Care, family engagement requires INTENSIVE coordination:

9.13 Intensive Family Therapy Integration

CRITICAL: Family therapy is a CORE component of Treatment Foster Care, not an optional add-on.

Who How When Where Regulatory Reference
Treatment Director 1. Coordinate WEEKLY family therapy as core treatment component Beginning within 14 days of placement Therapy scheduling T3C Blueprint p.136-147; FC-TFFC-01
Treatment Director 2. Ensure family therapy goals align with intensive behavior support plan At treatment planning Treatment plan documentation T3C Blueprint p.136-147
Case Manager 3. Track family therapy attendance and participation Weekly Family therapy attendance log T3C Blueprint p.136-147
Treatment Director 4. Document family progress toward treatment goals in clinical notes After each session Clinical progress notes TAC §749.673
Treatment Team 5. Coordinate with Treatment Director on family therapy effectiveness At weekly treatment team meetings Team meeting notes T3C Blueprint p.136-147
9.14 60-Day Family Progress Assessment
Who How When Where Regulatory Reference
Treatment Team 1. Assess family's progress toward treatment goals At each 60-day Continued Stay Review Continued Stay documentation T3C Blueprint p.136-147; FC-TFFC-01
Treatment Director 2. Evaluate family's readiness to support less-intensive services At each 60-day review Clinical readiness assessment T3C Blueprint p.136-147
Case Manager 3. Review family participation in therapy and family engagement activities At each 60-day review Participation tracking T3C Blueprint p.136-147
Treatment Team 4. Include family assessment in Continued Stay determination At each 60-day review Continued Stay form FC-TFFC-01
Case Manager 5. Document family-related factors affecting step-down readiness At each 60-day review Step-down readiness assessment T3C Blueprint p.136-147
9.15 Step-Down Family Planning

CRITICAL: Treatment Foster Care is time-limited (maximum 365 days). Step-down planning begins early.

Who How When Where Regulatory Reference
Treatment Team 1. Begin step-down family engagement planning Within 90 days of placement Step-down planning documentation T3C Blueprint p.136-147; FC-TFFC-01
Treatment Director 2. Assess family capacity to support transition to Basic Foster Family Home or reunification Ongoing from 90-day mark Family capacity assessment T3C Blueprint p.136-147
Case Manager 3. Develop family transition plan aligned with clinical step-down criteria By 180-day review Transition planning documentation T3C Blueprint p.136-147
Case Manager 4. Coordinate with receiving foster home (if stepping down to different home) on family engagement continuity Before step-down Coordination notes RCC (FY26) §3600
Treatment Team 5. DUAL CREDENTIALING: When stepping down within same foster home, ensure seamless family engagement continuity At step-down Transition documentation FC-TFFC-01
Case Manager 6. Document family engagement plan for post-step-down services Before step-down Service Plan update TAC §749.1335
9.16 Family Crisis Support
Who How When Where Regulatory Reference
Treatment Team 1. Include family in crisis prevention planning Within 14 days of placement Crisis prevention plan T3C Blueprint p.136-147
Crisis Response Team 2. Coordinate family involvement in 24/7 crisis response when appropriate During crisis events Crisis response documentation T3C Blueprint p.136-147
Treatment Director 3. Support family through crisis episodes with therapeutic guidance During/after crisis Clinical notes T3C Blueprint p.136-147
Case Manager 4. Document family response to crisis situations in treatment records Within 24 hours of crisis Crisis documentation in Radius RCC (FY26) §3600
Treatment Team 5. Adjust family engagement approach based on crisis patterns At treatment team meetings Team meeting notes T3C Blueprint p.136-147
9.17 Treatment Foster Care Aftercare Family Engagement
Who How When Where Regulatory Reference
Case Manager 1. Include aftercare family engagement planning in initial Service Plan Within 30 days of placement Service Plan aftercare section T3C Blueprint p.147; FC3-01
Aftercare Case Manager 2. Continue family therapy support during 6-month aftercare period Throughout aftercare Aftercare therapy coordination T3C Blueprint p.147
Aftercare Case Manager 3. Maintain twice-monthly family contacts post-discharge For 6 months post-discharge Aftercare contact log T3C Blueprint p.147
Aftercare Case Manager 4. Coordinate with community resources for ongoing family support Within 30 days of discharge Resource referral documentation T3C Blueprint p.147
Program Director 5. Document family engagement effectiveness in aftercare outcomes Monthly Aftercare outcome documentation RCC (FY26) §3600
Program Director 6. Submit monthly aftercare documentation to DFPS/SSCC End of each month DFPS/SSCC submission log T3C Blueprint p.147

☒ TRANSITION SUPPORT SERVICES FOR YOUTH & YOUNG ADULTS

For youth receiving Transition Support Services, family engagement expands to encompass permanent connections development, Circle of Support facilitation, and post-discharge relationship continuity:

9.18 Permanent Connections Assessment
Who How When Where Regulatory Reference
Case Manager 1. Identify all supportive adults in youth's life (biological family, fictive kin, mentors, faith community, former foster family) using Permanent Connections Assessment Form At enrollment Permanent Connections Assessment Form in Radius T3C Blueprint p.148-154; FC-YT-01 §9
Youth Transition Specialist 2. Engage youth in self-directed identification of most important connections; document youth's expressed permanency priorities Within 30 days of enrollment Permanency interview notes in Radius T3C Blueprint p.148-154; FC-YT-01 §9
Case Manager / Youth Transition Specialist 3. Re-assess permanent connections network and update Permanent Connections Assessment Form at each 90-day review; identify new connections and document any changes to existing relationships Every 90 days and at each Service Plan review Service Plan YT section in Radius T3C Blueprint p.148-154; FC-YT-01 §9; FC3-01.1 §2.9.2
Case Manager 4. Assess each identified connection's willingness and capacity to maintain contact post-discharge; document outcome At 90-day reviews Connection capacity assessment in Radius FC-YT-01 §9; FC14-01.1 §6.1
Treatment Team 5. Include permanent connections goals in Service Plan per FC3-01.1 §2.9.2 Within 30 days of placement and at each review Service Plan YT section T3C Blueprint p.148-154; FC3-01.1 §2.9.2
Youth Transition Specialist 6. Connect youth with PAL Program resources and peer support networks that support ongoing natural connections Within 30 days of enrollment PAL Program referral documentation T3C Blueprint p.151; FC-YT-01 §11
9.19 Circle of Support and Post-Discharge Connections
Who How When Where Regulatory Reference
Youth Transition Specialist 1. Facilitate Circle of Support meeting with identified supportive adults; document each member's committed role and contact method 6 months before projected discharge per FC14-01.1 §6.1; update at each subsequent 90-day review Circle of Support Documentation Template T3C Blueprint p.148-154; FC-YT-01 §13; FC14-01.1 §6.1
Youth Transition Specialist 2. Develop individualized post-discharge connection plan specifying contact frequency, methods, and support roles for each Circle member By 90-day discharge planning review Post-Discharge Connection Plan in Radius T3C Blueprint p.148-154; FC-YT-01 §13
Case Manager 3. Coordinate with aftercare case manager to ensure all Circle of Support members receive aftercare contact information and transition documentation At discharge planning meeting, no later than 14 days before discharge Discharge packet YT addendum FC-AF-01.1 §2.5; FC-YT-01 §13
Aftercare Case Manager 4. Maintain family and Circle of Support engagement throughout 6-month aftercare period; document all contacts at each twice-monthly aftercare contact Twice-monthly during aftercare per FC-AF-01.1 §2.5 Aftercare contact log YT section T3C Blueprint p.148-154; FC-AF-01.1 §2.5
Aftercare Case Manager 5. Assess whether Circle of Support connections are sustaining post-discharge; facilitate reconnection if key relationships have lapsed At each aftercare contact; escalate to Case Manager if connection gaps identified Aftercare documentation T3C Blueprint p.148-154; FC-YT-01 §13

☒ KINSHIP CAREGIVER SUPPORT SERVICES

For children placed with kinship caregivers, family engagement integrates specialized kinship dynamics procedures that account for pre-existing family relationships and the unique position of the kinship caregiver:

9.20 Kinship Support Plan Integration with Family Connections
Who How When Where Regulatory Reference
Kinship Support Specialist 1. Coordinate with Case Manager to integrate Kinship Support Plan with Family Connections Assessment; align family engagement strategies with caregiver's identified strengths, existing relationships, and needs Within 30 days of placement per FC-KIN-01 §2.3 Kinship Support Plan and Family Connections documentation T3C Blueprint p.154-158; FC-KIN-01 §2.3; FC-KIN-01.1
Kinship Support Specialist 2. Assess existing family relationships between kinship caregiver and biological parents; identify cooperation potential, communication patterns, and conflict risks Within 30 days of placement Kinship family dynamics assessment in Radius T3C Blueprint p.154-158; FC-KIN-01.1
Case Manager 3. Develop family engagement strategies that account for pre-existing kinship family dynamics (loyalty conflicts, role ambiguity, prior relationship history between caregiver and parents) At initial Service Plan Service Plan Kinship section T3C Blueprint p.154-158; TAC §749.1301
Kinship Support Specialist 4. Support kinship caregiver in navigating contact with biological parents; provide guidance on maintaining boundaries while supporting the child's connections Ongoing throughout placement Case notes in Radius FC-KIN-01.1; T3C Blueprint p.154-158
Case Manager 5. Document kinship-specific family dynamics considerations in Service Plan family engagement section; update at each Service Plan review Within 30 days and at each review Service Plan in Radius TAC §749.1301; T3C Blueprint p.154-158
9.21 Kinship Caregiver Support and 24/7 Availability
Who How When Where Regulatory Reference
Kinship Support Specialist 1. Provide ongoing caregiver support addressing relationship stress between kinship caregiver and biological family members, including coaching on child's loyalty binds and competing family pressures During Kinship Support Plan implementation and at monthly minimum Support contact notes in Radius T3C Blueprint p.154-158; FC-KIN-01 §2.5
Kinship Support Specialist 2. Maintain 24/7 availability for kinship caregivers experiencing family dynamics crises (biological parent conflicts, child's loyalty distress, extended family pressure, unannounced contact by biological family) per FC-KIN-01 §2.5 Ongoing throughout placement Crisis contact log FC-KIN-01 §2.5; T3C Blueprint p.154-158
Case Manager 3. Facilitate family group conferencing when appropriate to align kinship caregiver and biological family on shared goals for the child's well-being As clinically indicated; document when declined and reason Family group conference notes T3C Blueprint p.154-158
Kinship Support Specialist 4. Provide benefits navigation support that accounts for family members who may be impacted (TANF, Kinship Care payments, Medicaid/CHIP for the child, SNAP, Social Security); coordinate with DFPS Relative Caregiver Program Within 30 days and as needs change Benefits navigation documentation FC-KIN-01 §2.4; T3C Blueprint p.154-158
Case Manager 5. Document caregiver-family dynamics observations in monthly progress notes; include family dynamics status in Service Plan reviews Monthly and at each Service Plan review Radius case notes TAC §749.1335; T3C Blueprint p.154-158

DEFINITIONS:

REFERENCES:

RELATED PROCEDURES:

FORMS/ATTACHMENTS:

Core Forms (All Packages):

Additional Forms Referenced in Existing Procedures:

Package-Specific Requirements (to be developed during implementation within Radius):


This procedure document operationalizes the principles established in the corresponding policy by providing specific implementation details (who, when, where, and how). While policies require Board approval and remain relatively stable, procedures may be updated by the Executive Director to adapt to regulatory changes, technological advancements, or operational improvements without requiring Board approval, provided such changes maintain alignment with the policy's intent.