Policy

Individual Service Planning Policy

Refuge House, Inc.
Last updated: July 24, 2026 · Source: policies-procedures/Policy/Individual Service Planning Policy.md

REFUGE HOUSE, INC.

Policy Information Details
POLICY NAME Individual Service Planning Policy
POLICY NUMBER FC3-01
ORIGINATED August 2024
APPROVED BY Board of Directors
APPROVED ON [Pending]
EFFECTIVE DATE September 1, 2024
LAST UPDATED 5/15/2026
LAST APPROVED 5/22/2026
SECTION FC3
DATE(S) OF REVISION 12/08/25; 06/10/26 (pending Board approval)
## APPLICABLE T3C PACKAGES: ## APPLICABLE T3C ADD-ON SERVICES:
☒ T3C Basic Foster Family Home ☒ Transition Support Services for Youth & Young Adults
☒ Substance Use Support Services ☒ Kinship Caregiver Support Services
☒ Short-Term Assessment ☒ Pregnant & Parenting Youth or Young Adult
☒ Mental & Behavioral Health
☒ Sexual Aggression/Sex Offender
☒ Complex Medical Needs or Medically Fragile
☒ Human Trafficking Victim/Survivor
☒ Intellectual or Developmental Disability (IDD)/Autism Spectrum Disorder
☒ T3C Treatment Foster Family Care

PURPOSE

This policy establishes Refuge House's commitment to developing and implementing comprehensive, individualized service plans for all children in foster care placement. Service planning at Refuge House integrates T3C System requirements, trauma-informed approaches through Trust-Based Relational Intervention® (TBRI®), and regulatory compliance to ensure each child receives services tailored to their unique needs, strengths, and permanency goals.

POLICY STATEMENT

Refuge House recognizes that effective service planning is the cornerstone of quality foster care. Every child deserves a thoughtful, comprehensive plan that addresses their physical, emotional, educational, developmental, and permanency needs while incorporating the voice of the child and their family. Service plans will be developed collaboratively, implemented consistently, and reviewed regularly to ensure progress toward positive outcomes.

The Living Service Plan. The Service Plan is a living document, continuously maintained: it is updated whenever new information arises — a CANS 3.0 re-rating, a crisis event, a school change, a caregiver observation — not only at scheduled intervals. The periodic Service Plan Review required by 26 TAC §749.1335 (known internally as the "Service Plan Snapshot") therefore does not update the plan; it certifies it: a point-in-time, signed record of the current plan and the child's status is frozen, signed per the package's requirements, filed to the child's permanent record, and submitted to the SSCC/DFPS where required. Between Snapshots, the Monthly Pulse (Provision 7) keeps the plan informed and current. A living plan and a periodic certification are complementary, not contradictory: the plan is the record; the Snapshot is the proof.

Service Plan Review (Snapshot) Timelines by Package

Service Package Service Plan Review (Snapshot) CANS 3.0 Continued Stay Confirmation
T3C Basic Every 90 days ¹ Annual (age 3+) ² Every 90 days (Program Director; not submitted to SSCC/DFPS)
Mental & Behavioral Health Every 90 days Every 90 days Every 90 days (PD + TD)
IDD/Autism Every 90 days Every 90 days Every 90 days (PD + TD)
Substance Use Every 90 days Every 90 days Every 90 days (PD + TD per FC-CSR-01 §3.1)
Short-Term Assessment Every 30 days Per age (21/30 days, initial) N/A
T3C Treatment Foster Family Care Every 60 days Every 90 days Every 60 days (dual signature)

¹ The RCC Contract requires 90-day reviews, which supersedes the 6-month baseline in 26 TAC §749.1335 for as long as that contract term is in effect (decision: June 2026). ² Basic CANS follows the minimum stated requirement of the regulating entities: annual for age 3+ per FC-T3C-01 and the April 2026 T3C Blueprint (pp.50-58). A Basic Snapshot is not deficient for lacking a 90-day CANS.

Service Planning Meeting Cadence: Across all T3C service packages, service planning meetings with the youth, family/caregivers, Case Manager, and relevant clinical/service-delivery staff occur at a minimum every 90 days, or more frequently as required by the specific service package (see package-specific review cycles below). For Short-Term Assessment (30-45 day placements), service planning meetings occur at the 30-day mark and at extension decision points. Per T3C Blueprint (April 2026) and 26 TAC §749.1335.

PROVISIONS

1. T3C SERVICE PACKAGE VERIFICATION AND COMPLIANCE

Refuge House will verify T3C Service Package assignments and ensure compliance by:

2. SERVICE PLAN DEVELOPMENT TIMELINES

All service plans will be developed according to the following mandatory timelines:

3. SERVICE PLAN CONTENT REQUIREMENTS

Every service plan will include:

3.1 Anticipated Length of Stay

Each Service Plan documents an anticipated length of stay that is:

  1. Individualized to the youth — reflecting the youth's specific clinical, permanency, and developmental needs, per CANS 3.0 findings and admission assessment.
  2. Stated in concrete time units — expressed in weeks, months, or years (e.g., "6-9 months," "12-18 months"). "Indefinite" or "TBD" is not an acceptable entry.

Anticipated length of stay is reviewed at each Service Plan Snapshot (per package cadence) and updated as clinical circumstances evolve. Per T3C Blueprint (April 2026) and 26 TAC §749.1335.

4. COLLABORATIVE PLANNING PROCESS

Service planning will be a collaborative process involving:

5. TBRI® INTEGRATION

As our Evidence-informed Treatment Model, TBRI® principles will be integrated throughout each service plan:

6. MONITORING AND QUALITY ASSURANCE

Refuge House will ensure service plan quality through:

7. MONTHLY PULSE

Each month, between Snapshots, the assigned Case Manager conducts the Monthly Pulse — the structured instrument that keeps the living plan current:

  1. Instrument generation. A questionnaire is generated for the specific child from the current Service Plan, the child's needs/goals assessments (including CANS 3.0), and any new documents in the record. Generative AI may be used to assemble this tailored instrument.
  2. Fallback instrument. If a tailored questionnaire cannot be generated for any reason (system unavailability, insufficient record, new placement), the Pulse proceeds using the General Pulse Questionnaire, a standing standard form covering the universal domains (safety, placement stability, school, health/medication, family contact, normalcy, emerging needs, caregiver supports). The Pulse is never skipped for lack of a tailored instrument; the Case Manager documents the use of the general form and the reason.
  3. Interviews. The questionnaire drives an interview with the foster parents and a separate, age- and developmentally-appropriate interview with the child. Interviews may be recorded with documented consent per FC-REC-01.
  4. Summary and integration. A summary with recommendations is drafted (AI-assisted drafting is permitted); a staff member reviews, edits, and signs it. AI-assisted documents are identified as such; professional judgment is not delegated to any automated system. Accepted findings are entered into the living Service Plan as updates.

8. GOAL TYPES

Every Service Plan goal carries a goal type that determines how it is measured and dispositioned at review:

CANS 3.0 rating trajectory informs the type (actionable ratings 2–3 → achievement; 0–1 → maintenance). This typing is what gives effect to 26 TAC §749.1335(1)'s requirement to evaluate "progress and the effectiveness of strategies": a sustained maintenance goal is succeeding, not stalled. Operational detail: Service Plan Snapshot — Definition of Done (cookbook: t3c-service-plan-review-matrix) and the T3C Goal Types reference.

PACKAGE-SPECIFIC REQUIREMENTS:

☒ MENTAL & BEHAVIORAL HEALTH SUPPORT SERVICES

For children receiving Mental & Behavioral Health Support Services, service plans will include enhanced components:

Review Cycle: Service Plans shall be reviewed every 90 days in conjunction with the Continued Stay confirmation (the attestation layer of the Snapshot). Service planning meetings — attended by the youth (age-appropriate), Foster Family Home Caregiver, Case Manager, Treatment Director (as applicable), and family/permanency connections — occur at each 90-day review and at any ad hoc point triggered by clinical need, placement stability concerns, or significant CANS 3.0 change.

  1. Clinical Integration Requirements:

    • Integration of psychiatric evaluations and psychological assessments
    • Coordination with assigned therapist for treatment planning
    • Documentation of therapeutic modalities and frequency (individual, family, group)
    • Medication management plans with prescriber coordination
    • Crisis response protocols integrated with 24/7 crisis team
  2. Behavioral Support Planning:

    • Functional behavior assessments informing intervention strategies
    • Specific de-escalation techniques tailored to the child
    • Environmental modifications to support emotional regulation
    • Daily mood and behavior tracking systems
    • Foster parent training plans for therapeutic interventions
  3. Enhanced Review Frequency:

    • Service plan reviews aligned with treatment team meetings (per Treatment Model)
    • Minimum quarterly reviews or more frequently based on clinical need
    • Integration of therapy progress notes and psychiatric recommendations
    • Adjustment of interventions based on treatment response
  4. Aftercare Planning Integration:

    • Begin aftercare planning at admission for 6-month mandatory aftercare
    • Include transition planning for therapeutic services
    • Document referral processes for continued mental health support
    • Plan for medication continuity post-discharge

☒ INTELLECTUAL OR DEVELOPMENTAL DISABILITY (IDD)/AUTISM SPECTRUM DISORDER SUPPORT SERVICES

For children receiving IDD/Autism Support Services, service plans will include specialized components:

  1. Developmental Support Planning:

    • Integration of developmental evaluations and adaptive functioning assessments
    • Communication plans including AAC devices and visual supports
    • Sensory profiles with environmental accommodation plans
    • Daily living skills goals with step-by-step teaching strategies
    • Registered Nurse consultation integration for medical needs
  2. Educational Advocacy Requirements:

    • Detailed special education coordination plans
    • ARD/IEP participation and advocacy strategies
    • Related services coordination (speech, OT, PT, etc.)
    • Transition planning for educational settings
    • Home-school collaboration protocols
  3. Behavioral Support Components:

    • Positive behavior support plans based on functional analysis
    • Environmental structure and predictability planning
    • Visual schedules and routine maintenance strategies
    • Crisis prevention through proactive supports
    • Data collection systems for behavior tracking
  4. Medical Coordination Elements:

    • Medication administration protocols with RN oversight
    • Medical appointment coordination and support
    • Emergency medical response planning
    • Equipment and supply management
    • Health status monitoring systems

☒ SUBSTANCE USE SUPPORT SERVICES

Service planning for children receiving Substance Use Support Services follows Mental & Behavioral Health patterns with recovery-focused enhancements.

Review Cycle: Service Plans shall be reviewed every 90 days in conjunction with the Continued Stay confirmation (dual signature — Program Director and Treatment Director — per FC-CSR-01 §3.1).

Package-Specific Service Plan Components:

Cross-Reference: Detailed procedures in FC-SU-01 Substance Use Support Services Policy §13-14.

☒ SHORT-TERM ASSESSMENT SUPPORT SERVICES

For Short-Term Assessment placements, assessment IS the primary purpose. Service planning focuses on assessment coordination and Service Package determination.

Review Cycle: Service Plans shall be reviewed every 30 days per T3C Blueprint pp.70-78 (April 2026).

CRITICAL DISTINCTIONS:

Package-Specific Service Plan Components:

Cross-Reference: Detailed procedures in FC-STASS-01 Short-Term Assessment Support Services Policy §13-14.

☒ T3C TREATMENT FOSTER FAMILY CARE SUPPORT SERVICES

Service planning for T3C Treatment Foster Family Care reflects the highest level of clinical intervention with accelerated review cycles and time-limited structure.

Review Cycle: Service Plans shall be reviewed every 60 days per T3C Blueprint pp.137-148 (April 2026).

Legal Framework: Texas Family Code §264.1073; TAC §700.1335

CRITICAL REQUIREMENTS:

Package-Specific Service Plan Components:

Cross-Reference: Detailed procedures in FC-TFFC-01 T3C Treatment Foster Family Care Support Services Policy §12-16.

DEFINITIONS

CANS 3.0 Assessment: Child and Adolescent Needs and Strengths assessment tool required by T3C for comprehensive evaluation of children's needs across multiple domains.

Living Service Plan: The always-current Service Plan, continuously maintained as new information arises. It is the only editable plan object; it is never "due" because it is never out of date.

Monthly Pulse: The monthly questionnaire-and-interview instrument (Provision 7) that keeps the living plan current. The Pulse informs the plan; it certifies nothing.

Service Plan: A comprehensive, written document that guides the provision of services to meet a child's individual needs and achieve permanency goals.

Service Plan Review ("Service Plan Snapshot"): The certification event required by 26 TAC §749.1335: a point-in-time, frozen, signed image of the living Service Plan, including the continued-stay confirmation where applicable, filed to the child's permanent record and submitted to SSCC/DFPS where required. In internal documents this event is titled "Service Plan Snapshot" with "Service Plan Review · 26 TAC §749.1335" as subtitle; in external and regulatory documents the titles swap. The 26 TAC citation appears in both orientations.

Goal Type: The classification (maintenance, achievement, or hybrid) that determines a goal's status scale and disposition rules at review (Provision 8).

T3C Service Package: The specific level and type of foster care services credentialed and provided based on the child's assessed needs.

TBRI® (Trust-Based Relational Intervention): An evidence-informed approach designed for children who have experienced relationship-based traumas, focusing on building trust and secure attachments.

Dual Signature Confirmation: Requirement that both Program Director and Treatment Director provide written confirmation of continued need at the applicable Snapshot cadence (every 90 days for MBH, IDD/Autism, and Substance Use; every 60 days for T3C Treatment Foster Family Care per T3C Blueprint pp.137-148, April 2026).

Recovery Goals: Service Plan goals specific to substance use recovery per FC-SU-01.

Service Package Recommendation: Clinical determination of appropriate ongoing T3C Service Package based on assessment findings, required for Short-Term Assessment discharge per FC-STASS-01.

Step-Down Planning: Process of identifying goals for transitioning from Treatment Foster Family Care to less-intensive placement per FC-TFFC-01.

REFERENCES:

T3C Blueprint (April 2026 edition — authoritative; see regulatory-references/markdown/T3C-BLUEPRINT-INDEX.md):

26 TAC Chapter 749 (Minimum Standards):

RCC Contract:

Other:

RELATED PROCEDURES:

FORMS/ATTACHMENTS:

Core Forms:

Substance Use Forms:

Short-Term Assessment Forms:

Treatment Foster Family Care Forms:


This policy document establishes the governing principles for Individual Service Planning. The corresponding procedure document (FC3-01.1) operationalizes these principles by providing specific implementation details (who, when, where, and how). While policies require Board approval and remain relatively stable, procedures may be updated by the Executive Director to adapt to regulatory changes, technological advancements, or operational improvements without requiring Board approval, provided such changes maintain alignment with the policy's intent.