REFUGE HOUSE, INC.
| Procedure Information | Details |
|---|---|
| PROCEDURE NAME | Individual Service Planning Procedure |
| PROCEDURE NUMBER | FC3-01.1 |
| RELATED POLICY | FC3-01 Individual Service Planning Policy |
| EFFECTIVE DATE | 5/20/25 |
| REVISION DATE | 7/13/26 (pending approval) (prior: 12/08/25; 05/2026; 06/10/26) |
| LAST UPDATED | 5/15/2026 |
| LAST APPROVED | 5/22/2026 |
| APPLICABLE T3C PACKAGES: | APPLICABLE T3C ADD-ON SERVICES: |
|---|---|
| ☒ T3C Basic Foster Family Home | ☒ Transition Support Services for Youth & Young Adults |
| ☒ Substance Use Support Services | ☒ Kinship Caregiver Support Services |
| ☒ Short-Term Assessment | ☒ Pregnant & Parenting Youth or Young Adult |
| ☒ Mental & Behavioral Health | |
| ☒ Sexual Aggression/Sex Offender | |
| ☒ Complex Medical Needs or Medically Fragile | |
| ☒ Human Trafficking Victim/Survivor | |
| ☒ Intellectual or Developmental Disability (IDD)/Autism Spectrum Disorder | |
| ☒ T3C Treatment Foster Family Care |
PURPOSE:
To establish standardized processes for developing, implementing, and monitoring comprehensive service plans for children in Refuge House foster homes, ensuring compliance with regulatory requirements while incorporating trauma-informed practices and T3C package-specific requirements.
RELATIONSHIP BETWEEN POLICY AND PROCEDURE:
This procedure operationalizes the Individual Service Planning Policy (FC3-01) by providing detailed implementation steps for service plan development, review, and monitoring. While the policy establishes our commitment to individualized, trauma-informed service planning, this procedure specifies the actions, responsible parties, timeframes, and documentation requirements necessary to achieve these goals.
LEXICON NOTE:
Per FC3-01 and the Service Plan Lexicon (cookbook: t3c-service-plan-lexicon): the Service Plan is a living document, continuously maintained; the Monthly Pulse informs it each month; and the Service Plan Review required by 26 TAC §749.1335 — internally the "Service Plan Snapshot" — certifies it: a point-in-time, signed record frozen to the child's permanent file. In this procedure, "Service Plan Review" and "Snapshot" refer to the same event. Basic cadence decision (June 2026): the RCC Contract requires 90-day reviews, superseding the 6-month TAC baseline for all packages including T3C Basic.
RESPONSIBILITY:
- Case Managers
- Program Directors
- Treatment Directors
- Foster Parents
- Quality Assurance Staff
- Therapists
- Medical Personnel
PROCEDURE:
1. T3C SERVICE PACKAGE VERIFICATION AND COMPLIANCE PLANNING
Purpose and Overview
The foundation of effective service planning begins with proper verification that both Refuge House and the foster home are credentialed to provide the assigned T3C Service Package. This verification must occur before service planning begins to ensure appropriate services from qualified providers.
The T3C system requires that providers maintain specific credentials for each Service Package they deliver. Mismatches between child needs and provider credentials can result in service denials, placement disruptions, and compliance violations. This section ensures all placements are properly verified and implementation plans are developed for package-specific requirements.
| Who | How | When | Where | Regulatory Reference |
|---|---|---|---|---|
| Case Manager |
|
Within 24 hours of placement notification | IMPACT system | T3C Blueprint p.47-55 |
| Case Manager | 2. Complete FC-T3C-01 tool verifying: Refuge House credential status, Foster home credential status, Required services availability, Training requirements met, Staff qualifications confirmed | Within 48 hours of placement | T3C Compliance Tool (FC-T3C-01) | T3C Blueprint p.39 |
| Treatment Director | 3. Review package-specific clinical requirements and identify implementation needs | Within 72 hours of placement | Clinical review meeting | TAC §749.673 |
| Case Manager | 4. Assess foster family's current capacity to meet package requirements | Within 5 days of placement | Foster home visit | T3C Blueprint p.47-55 |
| Program Director | 5. Develop implementation plan addressing any capacity gaps | Within 7 days of placement | Written plan in Radius | TAC §749.665 |
| Case Manager | 6. Schedule required package-specific training or support for foster family | Within 7 days of placement | Training calendar | T3C Blueprint requirements |
1.7 CANS 3.0 Assessment Implementation
T3C Blueprint Reference: All T3C Service Packages (SU p.60, STASS p.71, TFFC p.139 - October 2025)
Purpose and Overview
The Child and Adolescent Needs and Strengths (CANS 3.0) Assessment is a comprehensive tool that informs individualized service planning and measures outcomes across multiple life domains. For children over age 3, CANS 3.0 assessments are required at specified intervals and directly guide service planning decisions.
CANS 3.0 assesses needs and strengths across domains including behavioral/emotional health, life functioning, risk behaviors, caregiver resources, and traumatic experiences. Results provide objective data to support clinical decision-making and track progress over time.
Assessment Frequency by Child Age
| Child Age | Initial Assessment | Ongoing Assessments | Notes |
|---|---|---|---|
| 0-3 years | Not required | Not required | May complete if clinically indicated |
| 3-5 years | Within 21 days | Every 90 days | Required for T3C packages |
| 6+ years | Within 30 days | Every 90 days | Required for T3C packages |
Package-Specific Considerations:
Short-Term Assessment: Initial CANS 3.0 required within timeline; ongoing typically not applicable due to 30-45 day placement duration unless extension granted beyond 90 days.
All Other Packages: Initial CANS 3.0 per timeline above, then every 90 days throughout placement.
Initial CANS 3.0 Assessment Procedures
| Who | How | When | Where | Regulatory Reference |
|---|---|---|---|---|
| Case Manager | 1. Verify child's age and determine CANS 3.0 timeline (21 or 30 days) 2. Calendar CANS 3.0 due date 3. Coordinate with Treatment Director for assessment scheduling 4. Gather background information for assessor |
Within 48 hours of placement | CANS tracking system | T3C Blueprint, package sections (April 2026: Basic pp.50-58; STASS pp.70-78; MBH pp.79-89; IDD pp.125-136; TFFC pp.137-148) |
| Treatment Director | 1. Assign CANS-certified clinical staff to complete assessment 2. Ensure assessor has access to background information 3. Review clinical history to inform assessment |
Within first week of placement | Clinical assignment system | T3C Blueprint, package sections (April 2026: Basic pp.50-58; STASS pp.70-78; MBH pp.79-89; IDD pp.125-136; TFFC pp.137-148) |
| CANS-Certified Clinical Staff | 1. Schedule assessment with foster parent and youth (if appropriate) 2. Complete CANS 3.0 interview and rating 3. Enter results into CANS system 4. Generate CANS summary report 5. Share results with Treatment Director and Case Manager |
Within 21 days (ages 3-5) or 30 days (ages 6+) | CANS 3.0 system | T3C Blueprint, package sections (April 2026: Basic pp.50-58; STASS pp.70-78; MBH pp.79-89; IDD pp.125-136; TFFC pp.137-148) |
| Treatment Director | 1. Review CANS 3.0 results for clinical implications 2. Identify high-need domains requiring immediate attention 3. Provide recommendations for Service Plan integration 4. Flag any concerning findings for team discussion |
Within 5 days of CANS completion | Clinical review | T3C Blueprint, package sections (April 2026: Basic pp.50-58; STASS pp.70-78; MBH pp.79-89; IDD pp.125-136; TFFC pp.137-148) |
| Case Manager | 1. Integrate CANS 3.0 findings into Service Plan development 2. Ensure goals address high-need domains 3. Document how services align with CANS results 4. Provide CANS summary to SSCC/DFPS caseworker |
Before Service Plan meeting | Service Plan documentation | T3C Blueprint, package sections (April 2026: Basic pp.50-58; STASS pp.70-78; MBH pp.79-89; IDD pp.125-136; TFFC pp.137-148) |
Ongoing CANS 3.0 Assessment Procedures (Every 90 Days)
| Who | How | When | Where | Regulatory Reference |
|---|---|---|---|---|
| Case Manager | 1. Calendar next CANS 3.0 due date (90 days from last assessment) 2. Send reminder to Treatment Director 30 days before due date 3. Coordinate scheduling with foster parent and youth |
Ongoing tracking | CANS tracking calendar | T3C Blueprint, package sections (April 2026: Basic pp.50-58; STASS pp.70-78; MBH pp.79-89; IDD pp.125-136; TFFC pp.137-148) |
| CANS-Certified Clinical Staff | 1. Complete reassessment using same process as initial 2. Compare results to previous CANS 3.0 3. Note areas of improvement, decline, or stability 4. Generate comparative summary report |
Every 90 days (±5 days) | CANS 3.0 system | T3C Blueprint, package sections (April 2026: Basic pp.50-58; STASS pp.70-78; MBH pp.79-89; IDD pp.125-136; TFFC pp.137-148) |
| Treatment Director | 1. Review changes across CANS domains 2. Analyze effectiveness of current interventions 3. Identify need for service adjustments 4. Recommend service plan modifications |
Within 5 days of reassessment | Clinical review | T3C Blueprint, package sections (April 2026: Basic pp.50-58; STASS pp.70-78; MBH pp.79-89; IDD pp.125-136; TFFC pp.137-148) |
| Service Planning Team | 1. Review CANS 3.0 changes at Service Plan review 2. Discuss progress in high-need domains 3. Adjust services based on current CANS results 4. Set goals targeting domains needing improvement |
At Service Plan review (90-day for most packages) | Service Planning meeting | T3C Blueprint, package sections (April 2026: Basic pp.50-58; STASS pp.70-78; MBH pp.79-89; IDD pp.125-136; TFFC pp.137-148) |
| Case Manager | 1. Document CANS 3.0-informed service adjustments 2. Update Service Plan to reflect new CANS findings 3. Communicate changes to foster parents and service providers 4. Provide updated CANS summary to SSCC/DFPS |
After Service Plan review | Service Plan documentation | T3C Blueprint, package sections (April 2026: Basic pp.50-58; STASS pp.70-78; MBH pp.79-89; IDD pp.125-136; TFFC pp.137-148) |
CANS 3.0 Certification and Qualified Assessors
Only licensed clinical staff certified in CANS 3.0 administration may complete assessments:
- Licensed Master Social Worker (LMSW)
- Licensed Clinical Social Worker (LCSW)
- Licensed Professional Counselor (LPC)
- Licensed Professional Counselor - Supervisor (LPC-S)
- Licensed Marriage and Family Therapist (LMFT)
Certification Requirements:
- Completion of CANS 3.0 online training modules
- Passing certification exam with 80% or higher
- Annual recertification to maintain reliability
Treatment Director Responsibilities:
- Maintain list of CANS-certified staff
- Ensure adequate number of certified assessors
- Monitor certification expiration dates
- Coordinate recertification training
CANS 3.0 Integration with Service Planning
T3C Blueprint Reference: All T3C Service Packages require CANS 3.0 results to inform Service Plans including service type, frequency, and duration adjustments (SU p.60, STASS p.71, TFFC p.139 - October 2025)
At Initial Service Plan (30 days)
CANS 3.0 results must directly inform all aspects of the initial Service Plan:
| CANS Domain Finding | Service Planning Response | Documentation Required |
|---|---|---|
| High-Need Domain (Rating 2-3) | Create specific goal addressing domain | Goal references CANS domain and rating |
| Multiple High-Need Domains | Prioritize goals; determine service intensity | Service Plan notes CANS complexity justifying intensity |
| Behavioral/Emotional Needs | Determine therapy type and frequency | Therapy authorization includes CANS justification |
| Caregiver Resource Depletion | Plan caregiver support and respite | Service Plan includes caregiver strengthening goals |
| Risk Behaviors Present | Develop safety plan and monitoring | Safety plan references specific CANS risk domains |
| Strengths Identified (Rating 0-1 strengths) | Leverage in treatment approach | Goals note how strengths support progress |
Service Type Determination:
- Individual therapy: CANS behavioral/emotional domains with actionable needs
- Family therapy: CANS caregiver or family functioning domains showing needs
- Group therapy: CANS peer relations or social functioning domains
- Specialized interventions: Domain-specific needs (e.g., trauma-focused therapy for traumatic stress domains)
Service Frequency Determination:
- Weekly therapy: CANS domains at rating 2 (actionable need)
- Multiple weekly sessions: CANS domains at rating 3 (dangerous/disabling) or multiple rating 2 domains
- Monthly or less frequent: CANS domains at rating 0-1 (strengths or watchful waiting)
Service Duration Planning:
- Short-term (3-6 months): Limited high-need domains with good prognosis
- Moderate-term (6-12 months): Multiple domains requiring sustained intervention
- Long-term (12+ months): Complex presentations across multiple life domains
At Ongoing Service Plan Reviews
| Who | How | When | Where | Regulatory Reference |
|---|---|---|---|---|
| Treatment Director | 1. Compare current CANS to previous assessment(s) 2. Identify domains with improvement, decline, or stability 3. Analyze whether current services effectively addressing needs 4. Recommend service adjustments based on CANS trends |
Before each Service Plan review | CANS comparison analysis | T3C Blueprint, package sections (April 2026: Basic pp.50-58; STASS pp.70-78; MBH pp.79-89; IDD pp.125-136; TFFC pp.137-148) |
| Service Planning Team | 1. Review CANS comparison data 2. Discuss effectiveness of current service array 3. Determine if service type still matches needs 4. Adjust service frequency based on progress/regression 5. Modify service duration based on trajectory |
At Service Plan review meeting | Service Planning meeting | T3C Blueprint, package sections (April 2026: Basic pp.50-58; STASS pp.70-78; MBH pp.79-89; IDD pp.125-136; TFFC pp.137-148) |
| Case Manager | Document in Service Plan: 1. Current CANS domain ratings vs. previous 2. Service effectiveness analysis per domain 3. Service adjustments with CANS-based rationale 4. Projected CANS targets for next review period |
During/after Service Plan review | Service Plan in Radius | T3C Blueprint, package sections (April 2026: Basic pp.50-58; STASS pp.70-78; MBH pp.79-89; IDD pp.125-136; TFFC pp.137-148) |
CANS-Driven Service Adjustments:
When CANS shows improvement:
- Decrease therapy frequency if sustained improvement across multiple assessments
- Consider step-down to less intensive service package if appropriate
- Shift focus to relapse prevention and skill consolidation
- Leverage improved domains as strengths to address remaining needs
When CANS shows regression or lack of progress:
- Increase therapy frequency
- Add new service modalities (e.g., add family therapy, specialized interventions)
- Intensify existing services
- Consider step-up to more intensive package if appropriate
- Conduct clinical staffing to analyze barriers and develop new approach
When CANS shows mixed results:
- Continue effective services for improving domains
- Modify approach for domains showing no progress
- Add targeted interventions for newly emerged needs
- Maintain overall service intensity while adjusting specific components
Documentation Standards for CANS Integration
Initial Service Plan Must Include:
- Table or narrative summarizing key CANS findings
- Explicit connection between CANS domains and goals
- Service frequency justification referencing CANS severity
- Service type selection rationale based on CANS needs
Service Plan Reviews Must Include:
- CANS comparison table (current vs. previous)
- Analysis of progress/regression by domain
- Service effectiveness evaluation linked to CANS changes
- Specific service adjustments with CANS-based rationale
- Updated service frequency with CANS justification
Example Documentation:
Good: "John's CANS shows improvement in Behavioral/Emotional Needs from 2 to 1, indicating weekly individual therapy has been effective. However, his Caregiver Resources domain declined from 1 to 2, necessitating addition of monthly family therapy to strengthen caregiver support and prevent placement disruption."
Poor: "Services adjusted based on progress and continued needs."
Quality Assurance for CANS Integration
| Who | How | When | Regulatory Reference |
|---|---|---|---|
| Treatment Director | Review all Service Plans to ensure CANS integration | Within 48 hours of plan completion | T3C Blueprint (October 2025) |
| QA Coordinator | Audit sample of Service Plans monthly for: - CANS findings documented - Goals linked to CANS domains - Service adjustments justified by CANS - Frequency/duration tied to CANS data |
Monthly | TAC §749.131 |
| Program Director | Review aggregate data on CANS-driven service adjustments | Quarterly | T3C Blueprint (October 2025) |
Quality Standards:
- 100% of Service Plans reference most recent CANS 3.0 results
- 100% of high-need CANS domains (rating 2-3) have corresponding Service Plan goals
- 90% of service frequency changes include CANS-based justification
- 100% of step-up/step-down decisions reference CANS trends
Quality Assurance for CANS 3.0 Compliance
| Who | How | When | Regulatory Reference |
|---|---|---|---|
| QA Coordinator | 1. Audit CANS 3.0 completion timeliness monthly 2. Verify certification status of assessors 3. Review sample of assessments for quality 4. Generate compliance reports |
Monthly | TAC §749.131 |
| Treatment Director | 1. Address any late assessments 2. Ensure assessor reliability 3. Review reassessment intervals |
Ongoing | T3C Blueprint (October 2025) |
| Program Director | 1. Review aggregate CANS trends 2. Implement improvements based on data 3. Report CANS outcomes to Board |
Quarterly | T3C Blueprint (October 2025) |
Compliance Targets:
- 100% of children over age 3 receive timely initial CANS 3.0
- 95% of ongoing CANS 3.0 completed within ±5 days of due date
- 100% of CANS-certified staff maintain current certification
- 100% of Service Plans demonstrate CANS integration
2. SERVICE PLAN DEVELOPMENT TIMELINES AND PROCESSES
Purpose and Overview
Service planning timelines are among the most critical regulatory requirements, with the 30-day timeline carrying high weight in compliance monitoring. This section ensures all team members understand their roles in meeting these mandatory timelines while developing quality, individualized plans.
The service planning process must balance regulatory compliance with meaningful, trauma-informed planning that truly addresses each child's unique needs. By following these structured processes, teams can achieve both compliance and quality outcomes.
2.1 72-Hour Preliminary Service Plan
| Who | How | When | Where | Regulatory Reference |
|---|---|---|---|---|
| Case Manager | 1. Develop preliminary plan addressing: Safety considerations, Medical/dental appointments, School enrollment, Initial TBRI® strategies, Foster parent support needs | Within 72 hours of placement | 72-Hour Plan template | TAC §749.1301 |
| Case Manager | 2. Include initial TBRI® implementation: Connecting rituals, Empowering through predictability, Proactive behavioral strategies | Within 72 hours | TBRI section of plan | T3C Blueprint p.48 |
| Case Manager | 3. Share plan with foster parents and provide implementation coaching | Within 72 hours | Phone or in-person | T3C Blueprint p.48 |
| Program Director | 4. Review and approve preliminary plan | Within 72 hours | Electronic approval | TAC §749.665 |
2.2 Initial 30-Day Service Plan Meeting
| Who | How | When | Where | Regulatory Reference |
|---|---|---|---|---|
| Case Manager | 1. Schedule Service Planning meeting with required participants | Within 10 days of placement | Meeting invitation system | TAC §749.1301 |
| Case Manager | 2. Send preparation materials to participants: CANS 3.0 results (if available), Admission Assessment summary, TBRI Integration Guide, Package-specific requirements | At least 3 days before meeting | Secure email | TAC §749.1317 |
| Case Manager | 3. Prepare child/youth for participation using age-appropriate methods | 1-2 days before meeting | Pre-meeting visit | Best practice |
| Treatment Director | 4. Review clinical assessments and prepare recommendations | Before meeting | Clinical review | TAC §749.673 |
| Case Manager | 5. Facilitate collaborative planning meeting ensuring all voices are heard | As scheduled | Meeting location varies | TAC §749.1305 |
| Case Manager | 6. Invite the CPS Caseworker to participate in the service planning meeting (initial and every subsequent service-planning meeting) and document the invitation (RCC §4210) | With each meeting invitation | Meeting invitation system; case record | RCC (FY26) §4210 |
| Case Manager | 7. Offer children, youth, families, and supportive adults an opportunity to participate in the service planning meeting to help identify needed services and contribute to plan development — "Including extended and supportive network members, such as teachers, coaches, scout leaders, etc." — and document who was invited and who participated (RCC §4210) | Before each service-planning meeting | Meeting invitation system; case record | RCC (FY26) §4210 |
| Case Manager / Program Director | 8. Make reasonable efforts to send a Representative to participate in DFPS Permanency Planning meetings; document attendance or the efforts made (RCC §4210) | Whenever a DFPS Permanency Planning meeting is convened | DFPS meeting location / telecommunication; case record | RCC (FY26) §4210 |
2.3 Service Plan Documentation
| Who | How | When | Where | Regulatory Reference |
|---|---|---|---|---|
| Case Manager | 1. Document plan using required template with all mandatory sections | Within 5 days of meeting | Service Plan template | TAC §749.1301; §749.1309 |
| Case Manager | 2. Include package-specific requirements and interventions | Within 5 days of meeting | Package supplement section | T3C Blueprint requirements |
| Treatment Director | 3. Review plan for clinical appropriateness and TBRI integration | Within 24 hours of draft | Electronic review | TAC §749.673 |
| Program Director | 4. Review for regulatory compliance and completeness | Within 24 hours of clinical review | Compliance checklist | TAC §749.665 |
| Case Manager | 5. Obtain all required signatures | Within 30 days of placement | Signature page/DocuSign | TAC §749.1317 |
| Case Manager | 6. Distribute to all authorized parties | Within 2 days of signatures | Secure distribution | TAC §749.1317 |
| Case Manager | 7. Document the plan on Single Child's Plan of Service (Form 3300) — "The provider must use Single Child's Plan of Service (Form 3300) to document the Child's Single Plan of Service" (RCC §4230) | With each plan completion (initial and each review) | Form 3300 in Radius | RCC (FY26) §4230 |
| Case Manager | 8. Send a copy of the completed service plan to CPS within 10 days of completing it, documenting the date the plan was sent (RCC §4230). This §4230 transmission applies to every child, every package (including T3C Basic), and is distinct from the 15-business-day Continued Stay Review package submission in §4.6 | Within 10 days of plan completion | Secure transmission to CPS Caseworker; send date logged in Radius | RCC (FY26) §4230 |
2.4 Youth Participation in Service Planning
T3C Blueprint Reference: All T3C Service Packages require youth-informed service planning (SU p.59, STASS p.70, TFFC p.138 - October 2025)
Purpose and Overview
Service Plans must be informed by the child, youth, or young adult (when age-appropriate) and include customized goals developed through meaningful youth participation. This requirement ensures youth voice drives service planning rather than being an afterthought.
| Who | How | When | Where | Regulatory Reference |
|---|---|---|---|---|
| Case Manager | 1. Meet with youth individually before Service Planning meeting 2. Use age-appropriate methods to gather input: - Verbal discussion for older youth - Visual aids and simplified language for younger children - Written surveys or preference assessments - Drawing/creative expression for younger children 3. Document youth's goals, preferences, and priorities in their own words 4. Prepare youth for participation in planning meeting 5. Review previous Service Plan goals with youth |
5-7 days before Service Plan meeting | Individual meeting with youth | T3C Blueprint p.59, 70, 138 (October 2025) |
| Treatment Director | 1. Review youth's stated goals and preferences 2. Ensure clinical recommendations align with youth voice 3. Identify ways to incorporate youth priorities into treatment planning 4. Reconcile clinical needs with youth-identified goals |
Before Service Planning meeting | Clinical review | T3C Blueprint p.59, 70, 138 (October 2025) |
| Service Planning Team | 1. Include youth in Service Planning meeting (age-appropriate) 2. Present goals in youth's own words during meeting 3. Ask youth to explain their priorities to the team 4. Develop customized services/supports to achieve youth's goals 5. Ensure youth understands how services connect to their goals 6. Document youth participation and agreement (or concerns) 7. Ensure cultural considerations reflected in goals and services |
At Service Planning meeting | Service Planning meeting | T3C Blueprint p.59, 70, 138 (October 2025) |
| Case Manager | Document in Service Plan: 1. Youth's stated goals (in their words when possible) 2. Level of youth participation 3. How services align with youth-identified needs 4. Cultural considerations incorporated 5. Any concerns youth expressed 6. Youth's understanding of the plan |
During/after Service Planning meeting | Service Plan in Radius | T3C Blueprint p.59, 70, 138 (October 2025) |
Package-Specific Considerations:
Short-Term Assessment: Youth goals focus on supporting assessment process and preparing for transition to receiving Service Package.
Substance Use: Youth goals include recovery objectives and relapse prevention strategies developed with youth input.
TFFC: Youth goals address intensive mental health needs while honoring youth's perspective on their challenges and desired outcomes.
2.5 Enhanced Continued Stay Requirements for Specialized Packages
Purpose and Overview
The Mental & Behavioral Health and IDD/Autism packages require enhanced documentation and review processes to ensure children receive appropriate intensive services while progressing toward less restrictive placements. These enhanced requirements protect children from remaining in restrictive settings longer than clinically necessary while ensuring their complex needs are met.
☒ MENTAL & BEHAVIORAL HEALTH SUPPORT SERVICES
Written Confirmation Requirements
| Who | How | When | Where | Regulatory Reference |
|---|---|---|---|---|
| Treatment Director |
|
At each 90-day review meeting | Enhanced Continued Stay Confirmation Form (previewforms.refugehouse.org) | CRITICAL: T3C Blueprint p.86 (April 2026) |
| Program Director |
|
Within 24 hours of Treatment Director's completion | Same form | CRITICAL: T3C Blueprint p.86 (April 2026); FC-MH-01 §1.3 |
| Case Manager |
|
MUST submit within 15 business days of 90-day review date | IMPACT system and case record | CRITICAL DEADLINE: 15 business days |
Clinical Indicators for Continued Stay
The following must be documented to justify continued Mental Health placement:
| Domain | Indicators Supporting Continued Stay | Ready for Step-Down Indicators |
|---|---|---|
| Psychiatric Stability | - Active psychosis or severe mood symptoms - Medication adjustments in past 30 days - Psychiatric hospitalization in review period - CANS Mental Health items scored 2-3 | - Stable on medications 60+ days - No psychiatric symptoms interfering with functioning - CANS Mental Health items improving to 0-1 |
| Crisis Incidents | - Self-harm attempts or gestures - Physical aggression requiring intervention - Police involvement for behavioral issues - Use of emergency psychotropic medication | - No crisis interventions in 60 days - Using coping skills effectively - Managing triggers independently |
| Therapeutic Needs | - Requires intensive therapy (2+ weekly) - Active trauma processing - High-risk behaviors present - Family therapy critical for stability | - Managing with weekly therapy - Trauma work stabilized - Risk behaviors resolved - Family engagement successful |
☒ INTELLECTUAL OR DEVELOPMENTAL DISABILITY (IDD)/AUTISM SPECTRUM DISORDER
Written Confirmation Requirements
| Who | How | When | Where | Regulatory Reference |
|---|---|---|---|---|
| Treatment Director |
|
At each 90-day review meeting | Enhanced Continued Stay Confirmation Form (previewforms.refugehouse.org) | CRITICAL: T3C Blueprint p.135 (April 2026) |
| Program Director |
|
Within 24 hours of Treatment Director | Same form | CRITICAL: T3C Blueprint p.135 (April 2026); FC-IDD-01 §1.4 (v1.2) |
| Registered Nurse |
|
Prior to 90-day review | RN Consultation Form attached to confirmation | T3C Blueprint p.124 |
| Case Manager |
|
MUST submit within 15 business days of 90-day review date | IMPACT system and case record | CRITICAL DEADLINE: 15 business days |
Developmental Indicators for Continued Stay
The following must be documented to justify continued IDD/Autism placement:
| Domain | Indicators Supporting Continued Stay | Ready for Step-Down Indicators |
|---|---|---|
| Adaptive Functioning | - Requires full assistance with ADLs - Cannot communicate basic needs - No safety awareness - Requires 24/7 specialized supervision | - Increasing independence in ADLs - Functional communication established - Basic safety skills demonstrated - Standard supervision sufficient |
| Medical/Nursing | - Complex medical conditions requiring RN oversight - Multiple daily medications requiring administration - Specialized medical equipment - Frequent medical crises | - Medical conditions stable - Simplified medication regimen - Standard medical needs - Rare medical incidents |
| Behavioral Support | - Severe self-injurious behaviors - Aggressive behaviors requiring specialized intervention - Property destruction patterns - Elopement risk requiring environmental modifications | - Behaviors manageable with standard approaches - Minimal behavioral incidents - No specialized interventions needed - Safe in standard environment |
2.6 Substance Use Support Services - Service Plan Requirements
Purpose and Overview
Substance Use Support Services follows the Mental & Behavioral Health pattern (90-day reviews) with recovery-focused enhancements. Detailed procedures are in FC-SU-01 §13-14.
2.6.1 Service Plan Development
Per Sections 2.1-2.3 with the following package-specific additions:
| Component | Requirement | Regulatory Reference |
|---|---|---|
| Recovery goals | Include in initial Service Plan | FC-SU-01 §13.2 |
| Therapy frequency | Determined by the Service Planning team in consultation with the Licensed Therapist based on clinical need; document frequency determination with clinical justification; frequency may be adjusted at 90-day review with documented clinical rationale | FC-SU-01 §5.2 (v1.4) |
| Drug screening protocol | Include if clinically indicated | FC-SU-01 §14 |
2.6.2 90-Day Service Plan Reviews
Per Section 4.2 (same as Mental & Behavioral Health):
| Who | How | When | Regulatory Reference |
|---|---|---|---|
| Service Planning Team | Review per Section 4.2 with recovery progress focus | Every 90 days | FC-SU-01 §13.3 |
| Treatment Director | Complete Continued Stay Evaluation per FC-CSR-01.1 | Every 90 days | FC-SU-01 §16 |
| Case Manager | Submit review package to SSCC/DFPS | Within 15 business days | RCC (FY26) §4230 |
Cross-Reference: Drug screening response and relapse procedures per FC-SU-01 §14.
2.7 Short-Term Assessment - Service Plan Requirements
Purpose and Overview
Short-Term Assessment has a fundamentally different Service Plan purpose: assessment coordination for Service Package determination. NO Continued Stay Review. Detailed procedures in FC-STASS-01 §13.
2.7.1 Service Plan Development
Per Sections 2.1-2.3 with assessment focus:
| Component | Requirement | Timeline | Regulatory Reference |
|---|---|---|---|
| Assessment Coordination Plan | Incorporate from FC2-01.1 | Within 72 hours | T3C Blueprint pp.70-78 (April 2026) |
| CANS 3.0 | Document completion timeline | 21 days (≤5) / 30 days (6+) | T3C Blueprint p.69 |
| Service Package recommendation | Document as primary goal | Before discharge | T3C Blueprint p.70-71 |
| Normalcy Activities | Support age-appropriate normalcy activities (clothing, hygiene, birthdays, extracurriculars, social, cultural, and employment activities) per the Reasonable and Prudent Parent Standard; apply assessment-period adaptation guidance — gradual community-based engagement when assessment findings indicate individualized pacing is warranted | Throughout placement | FC-STASS-01 §5.15 (v2.2); Texas Family Code §264.125; TAC §749.2605 |
2.7.2 30-Day Service Plan Reviews
Package-Specific Modification: Reviews every 30 days (vs. 90 days for Basic)
| Who | How | When | Regulatory Reference |
|---|---|---|---|
| Service Planning Team |
|
Every 30 days | T3C Blueprint pp.70-78 (April 2026) |
NOTE: Continued Stay Review is NOT APPLICABLE for this package.
2.7.3 Discharge Planning
Per FC-STASS-01 §14: Case Manager prepares Transition Summary with Service Package recommendation. Aftercare NOT required.
2.8 T3C Treatment Foster Family Care - Service Plan Requirements
Purpose and Overview
Treatment Foster Family Care has accelerated 60-day reviews with dual signature requirement. Step-down planning from Day 1. Detailed procedures in FC-TFFC-01 §12-15.
2.8.1 Service Plan Development
Per Sections 2.1-2.3 with the following enhancements:
| Component | Requirement | Timeline | Regulatory Reference |
|---|---|---|---|
| Step-down goals | Required in initial Service Plan | Within 30 days | T3C Blueprint p.144 |
| Therapy justification | Written clinical justification for frequency | Within 30 days | T3C Blueprint p.143-144 |
| 365-day tracking | Document placement start date and track days | Ongoing | T3C Blueprint p.142 |
| Treatment Director approval | Required written approval | Within 5 days of draft | Texas Family Code §264.1073 |
2.8.2 60-Day Service Plan Reviews
Package-Specific Modification: Reviews every 60 days (vs. 90 days for MH)
| Who | How | When | Regulatory Reference |
|---|---|---|---|
| Case Manager | Prepare review per FC-TFFC-01 §13.1 | 7 days before review | T3C Blueprint pp.137-148 (April 2026) |
| Service Planning Team | Review treatment progress, update Service Plan, assess step-down readiness | Every 60 days | T3C Blueprint pp.137-148 (April 2026) |
2.8.3 Dual Confirmation Process
CRITICAL: Both signatures required per T3C Blueprint pp.137-148 (April 2026)
| Who | How | When | Regulatory Reference |
|---|---|---|---|
| Treatment Director | Sign confirming child requires TFFC and is benefitting from Treatment Model | At 60-day review | T3C Blueprint pp.137-148 (April 2026) |
| Program Director | Sign confirming continued need and less-restrictive placement not appropriate | Within 24 hours of TD signature | T3C Blueprint pp.137-148 (April 2026) |
| Program Director | Before signing: verify that BOTH the T3C Treatment Foster Family Care Support Services credential AND the T3C Basic Foster Family Home Support Services credential are current and in good standing for Refuge House and the placing foster home (per FC-CSR-01.1 §7.1); if either credential has lapsed, do not sign — initiate remediation per FC-TFFC-01 §7.1 before completing this confirmation | Before Program Director signature | FC-TFFC-01 v2.1 §8.1; FC-CSR-01.1 v1.1 §7.4 |
| Case Manager | Submit to SSCC/DFPS | Within 15 business days | RCC (FY26) §4230 |
Form: Enhanced Continued Stay Confirmation Form - Treatment Foster Care Version (dual signature)
2.8.4 Aftercare Planning
Per FC-TFFC-01 §16: 6-month aftercare REQUIRED (Month 1 weekly, Months 2-6 twice monthly).
2.9 Youth Transition Support Services Add-On — Service Plan Requirements
Purpose and Overview
Youth ages 14–22 receiving the Youth Transition Support Services Add-On require integration of transition goals into the primary service plan. Per FC-YT-01 §8.1–9.2, transition goals must be individualized based on the youth's age, developmental stage, primary service package needs, and youth voice. The service plan must document mandatory transition-specific items at each 90-day review.
2.9.1 Transition Goal Integration
| Who | How | When | Where | Regulatory Reference |
|---|---|---|---|---|
| Case Manager / Transition Specialist |
|
At next scheduled service plan review after Add-On enrollment | Service plan in Radius | T3C Blueprint p.149–151; FC-YT-01 §8.1 |
| Youth (age 14+) | 1. Actively participate in service planning with full understanding of: - Available transition services and supports - PAL participation expectations - Their role in directing service planning - Expected outcomes and how services adapt to their needs | At service plan review | Service plan documentation | TAC §749.1311; FC-YT-01 §5.2 |
2.9.2 Mandatory 90-Day Service Plan Documentation
At every 90-day service plan review, the Case Manager must document all of the following for youth receiving the Youth Transition Add-On:
| Who | How | When | Where | Regulatory Reference |
|---|---|---|---|---|
| Case Manager |
|
At each 90-day service plan review | Service plan T3C supplement in Radius | T3C Blueprint p.151; FC-YT-01 §9.2 |
| Transition Specialist |
|
Before 90-day review | Transition progress summary | T3C Blueprint p.149–151; FC-YT-01 §14.2 |
2.9.3 Aftercare Planning Cross-Reference
Per FC-YT-01 §13.1, develop written aftercare plan with youth 6 months before anticipated discharge. See FC-AF-01.1 §2.5 and §3.1 for contact schedule requirements (Month 1: Weekly; Months 2–3: Bi-weekly; Months 4–6: Twice monthly).
2.10 Kinship Caregiver Add-On — Service Plan Requirements
Purpose and Overview
Youth placed with kinship caregivers receiving the Kinship Caregiver Support Services Add-On require coordinated service planning between the primary ISP and the Kinship Support Plan. Per FC-KIN-01.1 §14.1, the Kinship Support Plan is developed within 30 days of placement and must be integrated with the primary service team to avoid duplication and ensure aligned service delivery.
2.10.1 Kinship Support Plan Integration
| Who | How | When | Where | Regulatory Reference |
|---|---|---|---|---|
| Case Manager |
|
During ISP development and at each review | ISP and Kinship Support Plan in Radius | T3C Blueprint p.154–155; FC-KIN-01.1 §14.1 |
| Kinship Support Worker |
|
At ISP development and reviews | ISP documentation in Radius | FC-KIN-01.1 §14.1 |
2.10.2 Aftercare Planning Cross-Reference
Per FC-KIN-01.1 §16.1, develop Kinship aftercare plan 30 days before discharge. See FC-AF-01.1 §2.5 and §3.1 for contact schedule (Months 1–3: Weekly; Months 4–6: Twice monthly).
2.11 Pregnant & Parenting Youth Add-On — Service Plan Requirements
Purpose and Overview
Pregnant or parenting youth receiving the Pregnant & Parenting Youth Support Services Add-On require integration of the Custom Parenting Plan into the primary ISP. Per FC-PPY-01 §7.2, the Custom Parenting Plan must be completed within 7 days of assessment and reviewed by the treatment team for integration into the service plan at the next review.
2.11.1 Custom Parenting Plan Integration
| Who | How | When | Where | Regulatory Reference |
|---|---|---|---|---|
| Parenting Support Specialist | 1. Complete Custom Parenting Plan within required timeline covering all T3C Blueprint p.159–161 required areas: - Safe sleeping arrangements - Childproofing suggestions for dangerous settings - Child development and methods to cope with challenging behaviors - Selection of appropriate substitute caregivers - Benefits of reading, singing, and talking to young children - Healthy relationships including intimate partner violence prevention | Within 7 days of assessment completion | Service plan supplement in Radius | T3C Blueprint p.159–161; FC-PPY-01 §7.2 |
| Treatment Team |
|
At next service plan review after Custom Parenting Plan completion | ISP in Radius | TAC §749.1309; FC-PPY-01 §7.2 |
| Case Manager |
|
During ISP development and reviews | ISP in Radius | T3C Blueprint p.159–161; FC-PPY-01 §10.1 |
2.11.2 Aftercare Planning Cross-Reference
Per FC-PPY-01 §12.1, develop Pregnant & Parenting Youth aftercare plan 60 days before discharge. See FC-AF-01.1 §2.5 and §3.1 for contact schedule (Weeks 1–4: Weekly; Months 2–6: Bi-weekly).
2.12 Compliance Monitoring for Enhanced Packages
| Who | How | When | Where | Regulatory Reference |
|---|---|---|---|---|
| Aftercare Coordinator |
|
Ongoing monitoring | Compliance tracking system | T3C Blueprint review cadence; RCC (FY26) §4230 |
| QA Coordinator |
|
Monthly audit | QA dashboard | TAC §749.131 |
| Program Director |
|
As needed and monthly | Leadership reports | T3C Blueprint requirements |
3. SERVICE PLAN CONTENT REQUIREMENTS
Purpose and Overview
Quality service plans go beyond regulatory compliance to create meaningful roadmaps for each child's care. This section ensures all required content is included while maintaining focus on individualization and trauma-informed approaches.
3.1 Core Content Development
| Who | How | When | Where | Regulatory Reference |
|---|---|---|---|---|
| Case Manager | 1. Include all required content areas per TAC §749.1309 | During plan development | Service Plan sections 1-15 | TAC §749.1309 |
| Case Manager | 2. Integrate CANS 3.0 Assessment findings into each goal area | During plan development | CANS integration summary | T3C Blueprint p.48 |
| Case Manager with Foster Parents | 3. Develop TBRI implementation strategies specific to child | During/after planning meeting | TBRI strategies section | T3C Blueprint p.47-48 |
| Case Manager | 4. Create measurable goals with specific timelines | During plan development | Goals and objectives section | TAC §749.1309 |
| Treatment Team | 5. Ensure cultural, linguistic, and religious needs are addressed | During planning meeting | Cultural considerations section | TAC §749.1309(a)(13) |
| Case Manager / Education Liaison | 6. For any child with an Individual Education Plan (IEP) or Individual Transition Plan (ITP) (developed by the school's Admission, Review, and Dismissal (ARD) committee), incorporate the components of the IEP and ITP into the service plan — this applies to every child with an IEP/ITP regardless of service package (RCC §4220). Source the current IEP/ITP from the Education Portfolio (FC09-01.1) | During plan development and at each review | IEP/ITP integration section of the plan | RCC (FY26) §4220 |
4. SERVICE PLAN REVIEWS AND UPDATES
Purpose and Overview
Regular service plan reviews ensure services remain relevant and effective while meeting regulatory requirements. Reviews must balance compliance with meaningful evaluation of progress and emerging needs.
4.1 Routine Service Plan Reviews
| Who | How | When | Where | Regulatory Reference |
|---|---|---|---|---|
| Case Manager | 1. Schedule review meeting with required participants | 30 days before review due date | Meeting invitation system | TAC §749.1335 |
| Case Manager | 2. Gather updated information: New CANS 3.0 results, Progress on current goals, School reports, Medical updates, Foster parent input | 2 weeks before review | Assessment compilation | TAC §749.1335 |
| Treatment Team | 3. Conduct comprehensive review meeting | Every 90 days (RCC contract floor; 26 TAC §749.1335 6-month baseline superseded) | Meeting location varies | TAC §749.1335 |
| Case Manager | 4. Document all changes and rationale | Within 5 days of review | Service Plan Review Form | TAC §749.1335 |
| Program Director | 5. Approve revised service plan | Within 48 hours of documentation | Electronic approval | TAC §749.665 |
4.2 90-Day Reviews for Specialized Packages
| Who | How | When | Where | Regulatory Reference |
|---|---|---|---|---|
| Treatment Director | 1. Complete Service Plan T3C Supplement Form including Continued Stay Evaluation section | Every 90 days from admission | FC3-03 Form | CRITICAL: T3C Blueprint p.79, p.125 (April 2026) |
| Program Director | 2. Provide written confirmation of continued need | Within 48 hours of review | Confirmation form | CRITICAL: T3C Blueprint requirement |
| Case Manager | 3. Submit review package to SSCC/DFPS | Within 15 business days of review | IMPACT submission | CRITICAL DEADLINE |
4.3 Service Plan Review Requirements by Package
| Package | Review Cycle | Continued Stay | Special Requirements |
|---|---|---|---|
| T3C Basic | 90 days | PD confirmation within Snapshot (not submitted to SSCC/DFPS) | RCC contract floor; FC-CSR-01 §3.1; CANS annual (age 3+) |
| Mental & Behavioral Health | 90 days | 90 days | Per Section 2.5 |
| IDD/Autism | 90 days | 90 days | Per Section 2.5 |
| Substance Use | 90 days | 90 days | Per Section 2.6; FC-SU-01 |
| Short-Term Assessment | 30 days | N/A | Per Section 2.7; FC-STASS-01 |
| Treatment Foster Family Care | 60 days | 60 days (dual signature) | Per Section 2.8; FC-TFFC-01 |
| Youth Transition Add-On | Per primary package | N/A | Per Section 2.9; FC-YT-01 |
| Kinship Caregiver Add-On | Per primary package | N/A | Per Section 2.10; FC-KIN-01.1 |
| Pregnant & Parenting Youth Add-On | Per primary package | N/A | Per Section 2.11; FC-PPY-01 |
4.3a Goal-Type-Aware Status Scales
Per FC3-01 Provision 8, every goal's review documentation uses the scale matching its goal type:
| Goal Type | Status Scale | Disposition Rules |
|---|---|---|
| Maintenance | Sustained / At-risk / Lapsed (never a progress scale) | Continued or adjusted; never closed while the child is in care |
| Achievement | 5-point progress scale (no / minimal / moderate / significant progress / achieved) | At target: close, step down, or convert to maintenance |
| Hybrid | Progress scale until target, then Sustained / At-risk | Converts to maintenance at target; does not close |
A sustained maintenance goal is succeeding, not stalled: 26 TAC §749.1335(1) requires evaluating "progress and the effectiveness of strategies," which the maintenance scale satisfies. Scoring a maintenance goal "no progress" is a documentation error. CANS guidance: actionable ratings 2–3 generally indicate achievement goals; ratings 0–1 indicate maintenance posture (consistent with the CANS-driven frequency guidance in §1.7). Reference: Service Plan Snapshot — Definition of Done (cookbook: t3c-service-plan-review-matrix) and the Goal Types reference within it.
4.4 Progress Documentation Toward Goals
T3C Blueprint Reference: All T3C Service Packages require goal-specific progress documentation in Service Plan reviews (SU p.59, STASS p.70, TFFC p.138 - October 2025)
Purpose and Overview
Service Plan reviews must demonstrate the progress made toward achieving each goal identified in the Service Plan. This goal-by-goal documentation ensures accountability, allows for data-driven adjustments to services, and provides clear evidence of treatment effectiveness or need for modification.
Generic statements like "child is doing well" or "some progress noted" do not meet this requirement. Each goal requires individualized progress analysis with specific examples.
| Who | How | When | Where | Regulatory Reference |
|---|---|---|---|---|
| Case Manager | 1. Review each goal in current Service Plan 2. Gather progress information from all sources: - Foster parent observations and reports - Therapist progress notes and summaries - School reports and educational progress - Medical/psychiatric provider updates - BSS/Mentor documentation - Youth self-report 3. Compile goal-specific progress notes |
5-7 days before Service Plan review | Progress compilation worksheet | T3C Blueprint p.59, 70, 138 (October 2025) |
| Treatment Director | 1. Review clinical progress toward therapeutic goals 2. Analyze effectiveness of interventions 3. Identify clinical barriers to progress 4. Recommend service adjustments |
Before Service Plan review | Clinical review | T3C Blueprint p.59, 70, 138 (October 2025) |
| Licensed Therapist | 1. Provide written summary of progress toward therapy-related goals 2. Include specific examples from therapy sessions 3. Document intervention effectiveness 4. Recommend frequency/approach adjustments |
At least 3 days before review | Therapy progress summary | T3C Blueprint p.59, 70, 138 (October 2025) |
| Service Planning Team | 1. Review progress for each goal collaboratively 2. Discuss what's working and what's not 3. Determine if goals need modification 4. Identify service adjustments needed 5. Document team consensus on progress |
At Service Plan review meeting | Service Plan review meeting | T3C Blueprint p.59, 70, 138 (October 2025) |
| Case Manager | Document for each goal: 1. Current Status: Level of progress (no/minimal/moderate/significant/achieved) 2. Specific Examples: Observable behaviors or achievements demonstrating current functioning 3. Effective Supports: What services/interventions are helping 4. Barriers: What's hindering progress 5. Adjustments: Changes needed to services, supports, or goal itself 6. Next Steps: Action plan for continued progress |
During/after Service Plan review | Service Plan in Radius | T3C Blueprint p.59, 70, 138 (October 2025) |
Documentation Template for Each Goal:
GOAL: [State original goal as written in Service Plan]
CURRENT STATUS: [No Progress / Minimal Progress / Moderate Progress / Significant Progress / Goal Achieved]
SPECIFIC EXAMPLES:
- [Example 1 with date/context]
- [Example 2 with date/context]
EFFECTIVE INTERVENTIONS:
- [What's working]
BARRIERS TO PROGRESS:
- [What's hindering progress]
ADJUSTMENTS NEEDED:
- [Changes to services/supports]
- [Goal modification if needed]
NEXT STEPS:
- [Action plan for next review period]
Package-Specific Review Frequency:
| Package | Review Frequency | Note |
|---|---|---|
| Basic Foster Home | Every 90 days (RCC contract floor) | May be more frequent per treatment model |
| Substance Use | Every 90 days | In conjunction with Continued Stay Review |
| Short-Term Assessment | Every 30 days | Focused on assessment progress |
| Mental & Behavioral Health | Every 90 days | In conjunction with Continued Stay Review |
| IDD/Autism | Every 90 days | In conjunction with Continued Stay Review |
| TFFC | Every 60 days | Accelerated due to intensive intervention |
Quality Assurance Review:
Quality Assurance staff review random Service Plan reviews monthly to ensure:
- Every goal has individualized progress documentation
- Examples are specific and observable
- Interventions are clearly linked to progress or lack thereof
- Adjustments are appropriate and evidence-based
4.5 MONTHLY PULSE
Purpose and Overview
The Monthly Pulse (FC3-01 Provision 7) is the monthly instrument that keeps the living Service Plan current between Snapshots. It informs the plan; it certifies nothing.
| Responsible Party | Action Steps | Timeframe | Documentation | Regulatory Reference |
|---|---|---|---|---|
| Case Manager |
|
Monthly | Pulse Questionnaire (tailored or general) | FC3-01 Provision 7 |
| Case Manager | 3. Conduct the caregiver interview and a separate, age-appropriate child interview using the questionnaire. Record with documented consent per FC-REC-01; if consent is refused, proceed unrecorded with notes. | Monthly | Recording Consent Form; session record | FC-REC-01 |
| Case Manager (Treatment Director where clinical) | 4. Review the AI-drafted summary and recommendations; edit; sign. Label AI-assisted. 5. Enter accepted findings into the living Service Plan as updates; open new needs/goals or document why not. | Within 5 business days of interviews | Pulse Summary & Recommendations Form; plan updates in Radius | FC3-01 Provision 7; FC-REC-01 |
Pulse outputs satisfy and document the monthly contact expectations otherwise captured in CM Monthly Notes (CMMONTH4PT); where both exist, they must be consistent.
4.6 SERVICE PLAN SNAPSHOT ASSEMBLY
Purpose and Overview
The Snapshot is the certification event (Service Plan Review, 26 TAC §749.1335): it freezes, signs, and files the living plan on the package beat (90 days standard; 60 days TFFC, initial ≤30; 30 days STASS). The maintained contents inventory is the Service Plan Snapshot — Definition of Done page (cookbook: t3c-service-plan-review-matrix); do not duplicate that item list here.
| Responsible Party | Action Steps | Timeframe | Documentation | Regulatory Reference |
|---|---|---|---|---|
| Case Manager | 1. Run the contents inventory per the Definition of Done: universal §749.1335 review actions, per-goal documentation block (type-aware scales per §4.3a), package overlay items, plugin currency. Resolve gaps before sign-off. | At each Snapshot beat | Snapshot Contents Checklist | 26 TAC §749.1335 |
| Program Director / Treatment Director (per package) | 2. Complete the continued-stay confirmation per FC-CSR-01: PD only for Basic (not submitted); PD + TD for MBH, IDD/Autism, and SU; dual signature for TFFC at 60 days. | At each Snapshot beat | Enhanced Continued Stay Confirmation Form (or Basic confirmation) | FC-CSR-01 §3.1, §4 |
| Case Manager | 3. Freeze the certified record — the signed Snapshot is immutable — and file it to the child's permanent record in Radius. | At completion of signatures | Snapshot record in Radius | 26 TAC §749.1335(9) |
| Case Manager | 4. Submit to SSCC/DFPS within 15 business days (MBH, IDD/Autism, SU, TFFC; Basic is not submitted) and confirm receipt. Separately, for every package including Basic, send a copy of the completed service plan (Form 3300) to CPS within 10 days of completion with the send date documented per §2.3 step 8 (RCC §4230) — the CSR-package submission does not replace the §4230 plan transmission. | Within 15 business days (CSR); within 10 days (§4230 plan copy) | Submission + receipt confirmation | FC-CSR-01 §6; RCC (FY26) §4230 |
5. MONITORING AND QUALITY ASSURANCE
Purpose and Overview
Systematic monitoring ensures service plans meet both regulatory requirements and quality standards while driving continuous improvement in service delivery.
5.1 Internal Quality Reviews
| Who | How | When | Where | Regulatory Reference |
|---|---|---|---|---|
| QA Coordinator | 1. Review sample of service plans for: Regulatory compliance, TBRI integration, Goal measurability, Documentation quality, Signature completion | Monthly (10% sample) | QA checklist | TAC §749.131 |
| Treatment Director | 2. Review clinical appropriateness of all specialized package plans | Within 48 hours of completion | Clinical review form | TAC §749.673 |
| Program Director | 3. Monitor timeline compliance for all plans | Weekly | Compliance dashboard | TAC §749.665 |
5.2 External Reporting
| Who | How | When | Where | Regulatory Reference |
|---|---|---|---|---|
| Case Manager | 1. Submit service plans to DFPS/SSCC as required | Per contract requirements | IMPACT system | RCC (FY26) §4230 |
| Aftercare Coordinator | 2. Prepare aggregate reports on service plan compliance | Monthly | SSCC/DFPS reports | Contract requirements |
| Program Director | 3. Address any findings from external reviews | Within 10 days of notification | Corrective action plan | TAC §749.43 |
FORMS/ATTACHMENTS:
Core Forms:
- 72-Hour Preliminary Service Plan
- Initial 30-Day Individual Service Plan
- Service Plan Review Form
- Snapshot Contents Checklist (source of truth: t3c-service-plan-review-matrix)
- Monthly Pulse Questionnaire (tailored, AI-assisted)
- General Pulse Questionnaire (standing fallback form)
- Pulse Summary & Recommendations Form
- Recording Consent Form (FC-REC-01)
- Service Plan T3C Supplement and Continued Stay Evaluation Form (FC3-03)
- Service Planning Developmental Worksheet
- Service Planning TBRI Integration Guide
- Casey Life Skills Assessment (CLSA)
Mental & Behavioral Health Forms:
- Enhanced Continued Stay Confirmation Form - Mental Health Version (REQUIRED - available at previewforms.refugehouse.org)
- Crisis Incident Summary Template (for 90-day review period)
- Medication Compliance Tracking Sheet
- Therapy Attendance Log
IDD/Autism Forms:
- Enhanced Continued Stay Confirmation Form - IDD/Autism Version (REQUIRED - available at previewforms.refugehouse.org)
- RN Consultation Form for Continued Stay Review
- Behavior Data Graphing Template
- Skills Acquisition Tracking Form
- Communication Progress Documentation
Substance Use Forms:
- Enhanced Continued Stay Confirmation Form - Substance Use Version
Short-Term Assessment Forms:
- Service Plan - Short-Term Assessment Supplement
Treatment Foster Family Care Forms:
- Enhanced Continued Stay Confirmation Form - Treatment Foster Care Version (dual signature required)
- Step-Down Planning Worksheet
Youth Transition Add-On Forms:
- PAL Program Participation Tracking Sheet
- Benefit Application Status Tracker
- Casey Life Skills Assessment (CLSA) (see also Core Forms)
- Monthly Aftercare Report Template (see FC-YT-01 §13)
Kinship Caregiver Add-On Forms:
- Kinship Support Plan (see FC-KIN-01.1 §14)
- Kinship Aftercare Plan (see FC-KIN-01.1 §16)
Pregnant & Parenting Youth Add-On Forms:
- Custom Parenting Plan Template (Radius/previewforms.refugehouse.org)
- Benefit Enrollment Checklist (previewforms.refugehouse.org)
- Program Expectations Notification (previewforms.refugehouse.org)
- Dual-Generation Service Coordination Log (see FC-PPY-01 §12)
REGULATORY REFERENCES:
TAC Chapter 749 (Minimum Standards):
- TAC §749.1301: 30-Day Service Plan Timeline (HIGH WEIGHT STANDARD)
- TAC §749.1309: Service Plan Content Requirements
- TAC §749.1317: Signature and Distribution Requirements
- TAC §749.1335: Service Plan Review Requirements
- TAC §749.665: Program Director Responsibilities
- TAC §749.673: Treatment Director Responsibilities
RCC Contract:
- DFPS 24-Hour RCC Requirements (FY26) §§4200–4230 (service planning; Form 3300; 10-day submission)
T3C Blueprint:
- Pages 47-55: T3C Basic Foster Family Home
- Pages 76-86: Mental & Behavioral Health Support Services
- Pages 123-135: IDD/Autism Spectrum Disorder Support Services
- Pages 67-75: Short-Term Assessment Support Services
- Pages 136-147: T3C Treatment Foster Family Care Support Services
- Pages 148-154: Youth Transition Support Services Add-On
- Pages 154-158: Kinship Caregiver Support Services Add-On
- Pages 158-164: Pregnant & Parenting Youth Support Services Add-On
Other:
- Texas Family Code §264.1073 (Treatment Foster Family Care)
- TAC §700.1335 (Treatment Foster Family Care)
This procedure document operationalizes the principles established in the corresponding policy by providing specific implementation details (who, when, where, and how). While policies require Board approval and remain relatively stable, procedures may be updated by the Executive Director to adapt to regulatory changes, technological advancements, or operational improvements without requiring Board approval, provided such changes maintain alignment with the policy's intent.
IMPLEMENTATION GUIDANCE
Guidance for operationalizing the following enhancement(s), including build-out in Pulse. Recovered from the prior T3C Basic procedure draft (6/2025); align to the T3C Blueprint (April 2026).
IG · 72-Hour Preliminary Service Plan
Establish an interim preliminary service plan completed within 72 hours of placement, ahead of the 30-day Initial Service Plan — covering immediate safety needs, medical/dental and medication continuity, school-enrollment continuity, and initial TBRI® connecting/bedtime routines. (Source: T3C Blueprint April 2026 service planning; recovered T3C Basic procedure draft.)
IG · Casey Life Skills Assessment at age 14+
For youth age 14 or older, complete a Casey Life Skills Assessment within 30 days of placement (agency standard, aligned with FC2-01.1 and the YTSS Add-On) to inform ISP transition/independence objectives (a Basic-package trigger, distinct from the YTSS add-on). (Source: recovered T3C Basic procedure draft; CLSA.)
IG · Service Plan T3C Supplement / Continued Stay Evaluation (FC3-03)
Build a Pulse capture (FC3-03) recording, at each 90-day Continued Stay Review: CANS 3.0 reassessment results, the Continued Stay Evaluation, treatment-progress indicators, crisis-incident summary, and family-engagement progress; submitted with the CSR package within 15 business days. Until built in Pulse, the Case Manager records the same data in the case record. (Source: T3C Blueprint pp.78–79, 124–125; recovered T3C Basic procedure draft.)