Last updated: July 24, 2026
· Source: plans/RH-Staff-Roster.md
REFUGE HOUSE, INC. — STAFF ROSTER
| Roster Information |
Details |
| ENTITIES |
Refuge House, Inc. (HHSC CCR Permit 859955) · Refuge House San Antonio, Inc. (HHSC CCR Permit 891410) |
| SITES |
Dallas · San Antonio |
| AS OF |
June 2026 |
| PURPOSE |
Personnel roster for SSCC monitoring — Abeyance-list comparison and credential/certification verification |
| COMPANION |
T3C Professional Staffing Plan (functions, caseload sizing, Minimum Standards mapping) |
This roster lists names, roles, site, and professional credentials only. Government identifiers (SSN/DOB) are intentionally excluded and provided separately to authorized reviewers on request. A refreshed staff list is pending from leadership; this roster will be revised on receipt.
Executive & Shared Non-Direct-Care Staff (both sites)
| Name |
Role / Title |
Credential / Note |
| Michele Gorman, Ph.D. |
Executive Director / Child-Placing Agency Administrator of Record |
Karen Purvis Institute–credentialed TBRI® Practitioner; §749.631/.635 |
| Jeannie Duarte |
Director of Operational Development & Co-founder |
CQI Coordinator (Function #6); Security Lead |
| Brittney Wilson |
Human Resources & Quality Assurance Director (HRQAD) |
Functions #1 (Training) and #3 (Staff R&R); credentialing-packet submissions |
| Lindsay Reed, LCPAA |
Compliance & Cross System Coordinator (Function #8) |
Also SA Program Director / LCPAA (unified role, until further notice) |
| Jacqueline Gee |
Intake / Placement (Function #4, primary) |
Both sites |
| Tracy Corliss |
Billing / Claims Administrator (Function #7) |
Both sites |
| Regional Youth Stability Coordinator (RYSC) |
Education Liaison support + Behavior Support/Mentor — shared with Case Manager Supervisor (Function #5) |
Cross-site |
Dallas — Direct-Care Roster
| Name |
Role / Title |
Credential / Note |
| Kelsey Batista, LCPAA |
Program Director / LCPAA (Dallas) |
CPMS — §749.661/.667/.675 |
| Angel Wolfe, LMSW |
Treatment Director (Dallas, MBH + IDD/Autism) |
§749.721/.723/.725; also Intake Director (Function #4) |
| Cheryl Parker |
Case Manager Supervisor (Dallas) |
Holds duty-based roles (Education Liaison, Behavior Support, Crisis Mgmt Lead — Part D); may carry partial caseload |
| Ruby Pettigrew |
Case Specialist (Case Manager) |
§749.661/.663/.673 ("Case Specialist" = RH's updated title for Case Manager) |
| Christy Eatmon |
Case Specialist (Case Manager) |
§749.661/.663/.673 |
| (pending hire) |
Case Specialist (Case Manager) |
HR — pending |
| Heather Sartin |
Case Specialist (Case Manager) |
|
| Tamika Peake |
Foster Home Developer & Trainer; Education Specialist |
Functions #2 and #5 (dual role) |
San Antonio — Direct-Care Roster
| Name |
Role / Title |
Credential / Note |
| Lindsay Reed, LCPAA |
Program Director / LCPAA (unified role) |
CPMS; also Function #8 / Compliance & Cross System (both sites) |
| Alia Cepeda, MS, LPC-S |
Treatment Director of Record (SA, MBH + IDD/Autism) |
§749.721/.723/.725 |
| Michelle Albert |
Case Manager Supervisor (SA) |
Experienced supervisor; holds consolidated duty-based roles (Part D); may carry partial caseload |
| Clarissa Chavera |
Case Specialist (Case Manager) |
§749.661/.663/.673 |
| (pending hire) |
Case Specialist (Case Manager) |
HR — pending |
| Tamy Lovett |
Foster Home Developer & Trainer |
Function #2 |
Contracted & External Resources
| Name / Provider |
Role |
Status |
| Ashley Bahena, BSN, RN |
Registered Nurse (part-time, both sites) — IDD/Autism medical oversight + RN consultation |
Effective 2026-05-01 |
| Kristi Powell |
Home Monitoring & Placement — Dallas (Foster Home Development) |
Contract |
| (provider name on file with HR) |
Behavior Support Subcontractor — San Antonio |
Subcontracted |
| Superior HealthPlan / STAR Health Nurse Advice Line (1-866-912-6283) |
24/7 RN backup (Tier 2) |
Active |
| Superior HealthPlan / STAR Health network |
Licensed Therapy (all children requiring it) |
Active |
Refuge House, Inc. — current census June 2026: Dallas 56 · San Antonio 28 (84 children). Staffing is scaled to actual census via the T3C caseload point system and §749.679 caps (see T3C Professional Staffing Plan, Part F).