# REFUGE HOUSE, INC.

| Procedure Information | Details |
| :---- | :---- |
| **PROCEDURE NAME** | Staff and Caregiver Training Procedure |
| **PROCEDURE NUMBER** | FC-16.1 |
| **RELATED POLICY** | FC-16 Staff and Caregiver Training Policy |
| **PRIMARY DOMAIN** | Training |
| **ADJACENT DOMAINS** | Foster Care; HR/Personnel |
| **EFFECTIVE DATE** | 5/22/2026 |
| **REVISION DATE** | 7/13/26 (pending approval) |
| **LAST UPDATED** | 5/15/2026 |
| **LAST APPROVED** | 5/22/2026 |

| \#\# APPLICABLE T3C PACKAGES: | \#\# APPLICABLE T3C ADD-ON SERVICES: |
| :---- | :---- |
| ☒ T3C Basic Foster Family Home | ☒ Transition Support Services for Youth & Young Adults |
| ☒ Substance Use Support Services | ☒ Kinship Caregiver Support Services |
| ☒ Short-Term Assessment | ☒ Pregnant & Parenting Youth or Young Adult |
| ☒ Mental & Behavioral Health |  |
| ☐ Sexual Aggression/Sex Offender |  |
| ☐ Complex Medical Needs or Medically Fragile |  |
| ☐ Human Trafficking Victim/Survivor |  |
| ☒ Intellectual or Developmental Disability (IDD)/Autism Spectrum Disorder |  |
| ☒ T3C Treatment Foster Family Care |  |

---

## PURPOSE

To establish specific procedures for implementing the training requirements outlined in FC-16 Staff and Caregiver Training Policy, ensuring consistent delivery, documentation, and compliance monitoring across all personnel categories and Service Packages.

---

## RESPONSIBILITY

**Training Coordinator:**
- Develop and maintain training schedules
- Coordinate trainer certification and curriculum
- Track compliance and generate reports
- Maintain training documentation systems

**Human Resources:**
- Ensure new staff complete orientation training
- Maintain staff training records
- Address staff training non-compliance

**Home Development Department:**
- Coordinate foster parent pre-service and annual training
- Track caregiver training compliance
- Address caregiver training non-compliance

**Program Director:**
- Oversee training implementation
- Ensure adequate training resources
- Review training effectiveness data

**Treatment Director:**
- Provide clinical input on training content
- Deliver/coordinate clinical training components
- Ensure Treatment Model integration

---

## PROCEDURE

### 1. STAFF TRAINING IMPLEMENTATION

#### 1.1 New Employee Orientation Training

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| HR Manager | 1. Schedule new employee for orientation training 2. Provide training schedule and materials 3. Assign LMS access credentials 4. Coordinate with Training Coordinator | Before start date | HR systems | TAC §749.931 |
| Training Coordinator | 1. Deliver Agency Orientation (2 hrs) 2. Deliver T3C System Overview (2 hrs) 3. Coordinate TBRI® Foundations (4 hrs) 4. Schedule Human Trafficking Prevention (2-3 hrs) 5. Deliver Policies/Procedures Review (2 hrs) 6. Deliver Documentation/Radius Training (2 hrs) | Within 30 days of hire | Training facility or online | T3C Blueprint; FC-16 |
| Supervisor | 1. Verify training completion in LMS 2. Complete position-specific training coordination 3. Approve for independent work only after required training complete | Within 30 days | LMS verification | TAC §749.931 |

#### 1.2 Position-Specific Staff Training

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Training Coordinator | **Case Manager Training:** 1. Service Planning and CANS 3.0 (8 hrs) 2. STAR Health Coordination (4 hrs) 3. Family Engagement/Permanency (4 hrs) 4. Package-specific training as assigned | Within 60 days of hire | Training facility; online | T3C Blueprint |
| Treatment Director | **Clinical Staff Training:** 1. TBRI® Clinical Application (8 hrs) 2. Crisis Intervention/Safety Planning (4 hrs) 3. T3C Clinical Requirements by Package | Within 60 days of hire | Clinical training | T3C Blueprint |
| Program Director | **Leadership Training:** 1. T3C Compliance and Oversight (4 hrs) 2. Quality Assurance Responsibilities (2 hrs) 3. Clinical Supervision (Treatment Director) (4 hrs) | Within 30 days | Leadership training | TAC §749.665 |

#### 1.3 Annual Staff Training

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Training Coordinator | 1. Generate annual training requirements by staff member 2. Develop annual training calendar 3. Schedule required trainings 4. Track completion monthly 5. Alert supervisors of approaching deadlines | Ongoing; annual cycle | LMS | TAC §749.931 |
| All Staff | 1. Complete 20 hours minimum annually: - TBRI® refresher (4 hrs) - Policy/regulatory updates (2 hrs) - HT Prevention refresher (as due) - Position-specific CE (varies) - Package-specific updates (varies) 2. Document all external training | Within 12-month period | Various | TAC §749.931; FC-16 |

---

### 2. FOSTER CAREGIVER PRE-SERVICE TRAINING

#### 2.1 Pre-Service Training Schedule and Delivery

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Home Development | 1. Contact prospective foster parents 2. Explain training requirements and timeline 3. Provide training schedule 4. Assign LMS access | At application | Phone/email | TAC §749.863 |
| Training Staff | **RH 101 Orientation (2 hrs):** 1. Agency history and mission 2. T3C transformation overview 3. Organizational structure 4. Training requirements overview | Before pre-service curriculum | Training facility | FC-16 |
| Training Staff | **Pre-Service Curriculum (12 hrs):** 1. Integrating child into family 2. Guidance and discipline 3. Child development 4. Cultural competency/ICWA 5. Safety and supervision 6. Teamwork toward permanency 7. Attachment and loss 8. TBRI® integration throughout | Per training schedule | Training facility | TAC §749.863, §749.885 |
| SAMA Certified Trainer | **SAMA Training (16 hrs):** 1. Behavioral management techniques 2. De-escalation strategies 3. Safe physical intervention 4. TBRI® integration 5. Competency demonstration required | Per training schedule | Training facility | FC-16; Refuge House Policy |
| Training Staff | **Additional Required Trainings:** 1. CPR/First Aid (2 hrs) 2. Psychotropic Medications (2 hrs) 3. Transportation Safety (2 hrs) 4. Medical Consent (1 hr) 5. Human Trafficking Prevention (2-3 hrs) | Per training schedule | Various | TAC §749.911; T3C Blueprint |

#### 2.2 Pre-Service Training Verification

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Training Coordinator | 1. Verify all pre-service components completed 2. Document hours and completion dates 3. File certificates in licensing file 4. Update LMS records | Upon completion | LMS; Radius | TAC §749.863 |
| Home Development | 1. Verify training completion before verification approval 2. Include training verification in home study 3. Ensure 35+ hours documented | Before foster home verification | Home study documentation | TAC §749.863; FC-17 |

**RCC FY26 pre-service gates:** verification is not complete until the DFPS Provider Portal registration and Caregiver Training Hub child-sexual-abuse course (before any direct care) and the 8-hour Trauma-Informed Care quantum (before sole-caregiver responsibility) are documented — see **Section 11** (DFPS 24-Hr RCC §§5600, 5510).

---

### 3. T3C TRANSITION TRAINING (CURRENT FOSTER PARENTS)

#### 3.1 T3C Transition Training Modules

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Training Coordinator | **Module 1: T3C Orientation & Vision (2 hrs)** 1. T3C transformation and benefits 2. What changes and what stays the same | Week 1-2 | Training facility or online | T3C Blueprint |
| Training Coordinator | **Module 2: TBRI® as Treatment Model (4 hrs)** 1. TBRI® principles refresher with T3C application 2. TBRI® in documentation and daily practice *Note: TBRI® Practitioners may test out of refresher portion* | Week 3-4 | Training facility or online | T3C Blueprint |
| Certified HT Trainer | **Module 3: Human Trafficking Prevention (2 hrs)** *Required unless completed within past 2 years* | Week 5 | Training facility or online | T3C Blueprint p.18-19 |
| Training Coordinator | **Module 4: Service Planning & Documentation (4 hrs)** 1. Service planning process and foster parent participation 2. Documentation requirements and outcome tracking | Week 6-7 | Training facility or online | T3C Blueprint |
| Training Coordinator | **Module 5: Enhanced Family Connections (2 hrs)** 1. Family engagement expectations and support strategies | Week 8 | Training facility or online | T3C Blueprint |
| Training Coordinator | **Module 6: Add-On Services Integration (2 hrs)** 1. Kinship, Transition, Pregnant/Parenting overview | Week 8 | Training facility or online | T3C Blueprint |

**Total: 16 hours (14 if testing out of TBRI® refresher)**

#### 3.2 Flexible Delivery Options

| Track | Pace | Duration | Notes |
|-------|------|----------|-------|
| Standard | 2 hours/week | 8 weeks | Recommended |
| Accelerated | 4 hours/week | 4 weeks | For motivated learners |
| Intensive | Self-paced | 2-3 weeks | Online modules available |

---

### 4. ANNUAL CAREGIVER TRAINING

#### 4.1 Annual Training Requirements (30 Hours)

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Training Coordinator | 1. Generate annual training calendar 2. Schedule required trainings 3. Offer multiple session options 4. Track completion by anniversary date | Ongoing | LMS scheduling | TAC §749.930 |
| Foster Parents | 1. Complete 30 hours annually: - TBRI® Application/Refresher (4 hrs) - SAMA Refresher (8 hrs) - Trauma-Informed Care (2 hrs) - Cultural Competency (2 hrs) - Normalcy/Prudent Parenting (2 hrs) - Child Development (2 hrs) - CPR/First Aid renewal (2 hrs) - Electives/Package-Specific (8 hrs) 2. Document external training for credit | Within 12-month period | Various | TAC §749.930; FC-16 |
| Home Development | 1. Monitor compliance monthly 2. Send reminders at 60 and 30 days before due 3. Address non-compliance per policy | Ongoing | LMS reports | FC-16 |

---

### 5. PACKAGE-SPECIFIC TRAINING PROCEDURES

#### 5.1 Mental & Behavioral Health Training

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Training Coordinator | 1. Schedule MH package training for staff/caregivers serving MH population: - Mental Health First Aid (8 hrs) - Crisis Intervention/De-escalation (4 hrs) - Trauma and Attachment (4 hrs) - Behavioral Support Strategies (4 hrs) 2. Verify completion before MH placements | Before serving MH population | Training facility; online | T3C Blueprint p.78-93 |

#### 5.2 IDD/Autism Training

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Training Coordinator | 1. Schedule IDD/Autism package training: - IDD/Autism Awareness (4 hrs) - Communication Strategies/AAC (4 hrs) - Sensory Processing (2 hrs) - Behavioral Support for IDD/Autism (4 hrs) 2. Verify completion before IDD/Autism placements | Before serving IDD/Autism population | Training facility; online | T3C Blueprint p.123-135 |

#### 5.3 Substance Use Support Services Training

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Training Coordinator | 1. Schedule Substance Use training (**4 hours**): - Understanding addiction as disease - Signs of substance use/intoxication - Relapse warning signs and triggers - Non-punitive, recovery-supportive approach - Responding to relapse appropriately - Maintaining substance-free environment - MAT understanding 2. Verify completion before SU placements 3. Schedule 2-hour annual refresher | Before serving SU population; annual refresher | Training facility; online | T3C Blueprint p.56-66; FC-SU-01 |

#### 5.4 Short-Term Assessment Training

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Training Coordinator | 1. Schedule Short-Term Assessment training (**4 hours**): - Assessment placement purpose - Observation and behavioral documentation - Supporting children through assessments - Maintaining stability during assessment - Managing transitions - Communicating with assessment team 2. Verify completion before STASS placements | Before serving STASS population | Training facility; online | T3C Blueprint p.67-75; FC-STASS-01 |

#### 5.5 Treatment Foster Family Care Training

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Training Coordinator | 1. Schedule Treatment Foster Care training (**20 hours** per TAC §749.863(c)): - Managing high-acuity behaviors (4 hrs) - Implementing intensive behavior support plans (4 hrs) - Advanced crisis intervention/de-escalation (4 hrs) - Supporting concentrated therapeutic treatment (4 hrs) - Recognizing psychiatric emergencies (2 hrs) - Treatment team participation (2 hrs) 2. Verify completion before TFFC credential approval 3. Schedule 8-hour annual specialized training | Before TFFC credentialing; 8 hrs annually | Training facility | TAC §749.863(c); T3C Blueprint p.136-147; FC-TFFC-01 |
| Treatment Director | 1. Provide clinical input on TFFC training content 2. Conduct competency assessments 3. Verify caregiver readiness for TFFC placements | Before TFFC credentialing | Clinical assessment | T3C Blueprint p.143-144 |

---

### 6. CONTRACTED TREATMENT TEAM MEMBER PROCEDURES

#### 6.1 Provider Orientation

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Case Manager | 1. Provide contracted provider with orientation materials: - Refuge House mission and values - TBRI® Treatment Model overview - T3C Service Package requirements - Documentation expectations - Reporting requirements 2. Schedule orientation meeting 3. Document orientation completion | Before service delivery | Written materials; meeting | FC-16 |
| Program Director | 1. Verify provider qualifications: - Current licensure/certification - Background checks - Liability insurance - Child welfare experience 2. Approve provider engagement | Before service delivery | Provider file | TAC Chapter 749 |

#### 6.2 Ongoing Provider Coordination

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Case Manager | 1. Maintain regular communication with providers 2. Share relevant child information 3. Invite to Service Planning Team meetings 4. Coordinate treatment approaches | Ongoing | Various | T3C Blueprint |
| Training Coordinator | 1. Track provider credential expiration dates 2. Verify annual licensure renewal 3. Offer TBRI® training opportunities 4. Document provider training participation | Annually | Provider tracking system | FC-16 |

#### 6.3 Provider-Specific Requirements

**Licensed Therapists (Contracted):**

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Case Manager | 1. Verify STAR Health credentialing 2. Provide T3C clinical requirements 3. Encourage TBRI® training participation 4. Coordinate treatment team involvement | At engagement; ongoing | Provider coordination | T3C Blueprint |

**Behavioral Support Specialists/Mentors:**

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Training Coordinator | 1. Verify T3C Blueprint qualifications 2. Provide TBRI® Foundations training (4 hrs) 3. Provide package-specific training as needed 4. Conduct annual competency verification | At engagement; annually | Training; assessment | T3C Blueprint |

**Nursing Staff (Contracted):**

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Case Manager | 1. Verify current licensure 2. Provide T3C health coordination requirements 3. Provide TBRI® awareness materials 4. Coordinate trauma-informed care approach | At engagement | Orientation materials | T3C Blueprint |

---

### 7. KINSHIP CAREGIVER TRAINING

#### 7.1 Modified Training Timeline

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Kinship Specialist | 1. Assess kinship caregiver's existing knowledge 2. Develop individualized training plan 3. Schedule required trainings with flexibility | Within 14 days of placement | Assessment | TAC §749.4423, §749.4427, §749.4429 (kinship training); §749.4421 (documentation) |
| Training Coordinator | **Within 14 days:** - Kinship-Specific Orientation (2 hrs) - Safety and Emergency Procedures (2 hrs) **Within 30 days:** - Trauma-Informed Parenting Basics (4 hrs) **Within 60 days:** - TBRI® Foundations (modified) (4 hrs) **Within 90 days:** - Human Trafficking Prevention (2 hrs) - CPR/First Aid (2 hrs) | Per timeline | Various; flexible scheduling | T3C Blueprint Kinship Add-On |
| Kinship Specialist / Training Coordinator | Ensure the verified kinship caregiver completes the **two-hour DFPS Trauma-Informed Care Training** (https://www.dfps.texas.gov/training/trauma_informed_care/) — delivered as part of the Trauma-Informed Parenting Basics block — and file the completion certificate | **Within 60 days of the placement of the first child in the home** | LMS; licensing file | **DFPS 24-Hr RCC §5510**; see Section 11.3 |
| Kinship Specialist / Training Coordinator | Register the kinship caregiver in the DFPS Provider Portal and verify completion of the Caregiver Training Hub child-sexual-abuse course **before the caregiver provides direct care**; track annual recompletion | Before direct care; annually | DFPS Provider Portal; LMS | **DFPS 24-Hr RCC §5600**; see Section 11.1 |

#### 7.2 Ongoing Kinship Training

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Kinship Specialist | 1. Monitor annual training compliance (30 hrs) 2. Provide additional coaching as identified 3. Connect to support groups and resources 4. Document training completion | Ongoing | Various | TAC §749.931 |

---

### 8. TRAINING DOCUMENTATION AND COMPLIANCE

#### 8.1 Documentation Procedures

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Training Coordinator | 1. Enter all training completions in LMS 2. Upload certificates to appropriate files 3. Record hours, dates, content 4. Maintain trainer documentation | Within 5 business days of training | LMS; Radius | TAC §749 documentation |
| Participants | 1. Sign attendance records 2. Complete post-training evaluations 3. Submit external training certificates for credit | At training completion | Training records | FC-16 |

#### 8.2 Compliance Monitoring

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Training Coordinator | 1. Generate monthly compliance reports 2. Identify approaching deadlines (60, 30 days) 3. Alert supervisors/Home Development of non-compliance risk 4. Track package-specific training by credential | Monthly | LMS reports | FC-16 |
| Quality Assurance | 1. Audit training documentation quarterly 2. Verify compliance rates 3. Identify training gaps 4. Report findings to leadership | Quarterly | QA review | TAC §749.43 |

#### 8.3 Non-Compliance Response

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Supervisor (Staff) | 1. Issue verbal reminder at 60 days before deadline 2. Issue written reminder at 30 days 3. Initiate performance management if deadline missed 4. Document all communications | Per timeline | Personnel file | FC-16 |
| Home Development (Caregivers) | 1. Issue reminder at 60 days before deadline 2. Issue written warning at 30 days 3. Implement placement hold if deadline missed 4. Develop remediation plan 5. Document all communications | Per timeline | Licensing file | FC-16 |

---

### 9. TRAINING EFFECTIVENESS AND QUALITY

#### 9.1 Training Evaluation

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Training Coordinator | 1. Administer post-training knowledge assessments 2. Collect participant evaluations 3. Analyze evaluation data 4. Identify improvement opportunities | After each training | LMS; evaluation system | Best practice |
| Program Director | 1. Review training effectiveness data quarterly 2. Correlate with outcome data 3. Approve curriculum modifications 4. Ensure adequate training resources | Quarterly | QA reports | CQI |

#### 9.2 Curriculum Updates

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Training Coordinator | 1. Monitor regulatory changes 2. Review T3C Blueprint updates 3. Incorporate CQI findings 4. Update curriculum as needed 5. Retrain trainers on changes | Ongoing; at least annually | Curriculum documents | FC-16 |

---

## TRAINING REQUIREMENTS SUMMARY BY PACKAGE

| Package | Caregiver Training | Staff Training | Annual |
|---------|-------------------|----------------|--------|
| **T3C Basic** | Pre-service (35 hrs) + T3C Transition (16 hrs) | Orientation (14 hrs) + Position-specific | 30 hrs caregivers; 20 hrs staff |
| **Mental & Behavioral Health** | Basic + MH package (4 hrs) | Basic + MH package | Standard + MH topics |
| **IDD/Autism** | Basic + IDD/Autism package (4 hrs) | Basic + IDD/Autism package | Standard + IDD topics |
| **Substance Use** | Basic + SU training (**4 hrs**) | Basic + SU training | Standard + 2-hr SU refresher |
| **Short-Term Assessment** | Basic + STASS training (**4 hrs**) | Basic + STASS training | Standard |
| **Treatment Foster Care** | Basic + TFFC training (**20 hrs**) | Basic + TFFC clinical training | Standard + **8 hrs specialized** |

---

### 10. 2INgage Network Training Steps

**SSCC-2INGAGE — addition start** *(provider-specific; remove this block if the 2INgage contract ends)*

For the **2INgage** network, the annual personnel **DERPP acknowledgment** is tracked in the training record, foster parents are provided **Texas Health Steps** information during caregiver training, and **CSA** training is assigned to caregivers serving children with a sexual-behavior history. *(2INgage Provider Manual Rev. 1.2026 §10, p.46; §2, p.13)*

**SSCC-2INGAGE — addition end**

**SSCC-EMPOWER — addition start** *(provider-specific; remove this block if the EMPOWER contract ends)*

For the **EMPOWER** network, the annual personnel DERPP acknowledgment is tracked, foster parents are provided **Texas Health Steps** information during caregiver training, and CSA training is assigned to caregivers serving children with a sexual-behavior history *(EMPOWER Provider Manual Rev. 1.2026 §10, p.45)*.

**SSCC-EMPOWER — addition end**

**SSCC-OCOK — addition start** *(provider-specific; remove this block if the OCOK contract ends)*

For the **OCOK** network, the DERPP acknowledgment/training is completed at pre-service and annually, and each foster/adoptive home develops a DERPP *(OCOK Network Management Operations Manual Rev. 7-1-2025 §4.06, p.69)*.

**SSCC-OCOK — addition end**

---

### 11. DFPS CAREGIVER TRAINING GATES (DFPS 24-Hr RCC FY26)

Operationalizes FC-16 Section 11. These are placement gates: Step 11.1 must be complete before an individual provides **any direct care**; Step 11.2 must be complete before an individual is the **only Caregiver responsible for a child**.

#### 11.1 DFPS Sexual Abuse Caregiver Training (RCC §5600)

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Home Development (caregivers) / HR (staff) | 1. Register each individual who will provide direct care to children in DFPS conservatorship as a Caregiver in the **DFPS Provider Portal** (registration must precede the training) 2. Document the registration in the licensing/personnel file | At application/hire, before the Caregiver Training Hub course can be taken | DFPS Provider Portal | **DFPS 24-Hr RCC §5600** |
| Caregiver / Direct-care employee | Complete the required DFPS caregiver training on **child sexual abuse in the Caregiver Training Hub** | **Before providing direct care** to children in DFPS conservatorship; **annually** thereafter | DFPS Caregiver Training Hub | **DFPS 24-Hr RCC §5600** |
| Training Coordinator | 1. Verify initial completion before any placement/direct-care assignment (verification/placement hold applies per FC-16 §8.4 until complete) 2. File the completion certificate (LMS; Radius licensing file or personnel file) 3. Track annual recompletion by anniversary date with 60/30-day reminders per Section 8 | Before direct care; annually | LMS; Radius | **DFPS 24-Hr RCC §5600**; FC-16 §8 |

#### 11.2 Pre-Service Trauma-Informed Care Quantum (RCC §5510)

| Who | How | When | Where | Regulatory Reference |
| :---- | :---- | :---- | :---- | :---- |
| Training Coordinator | 1. Schedule the identified TIC elements of the pre-service sequence: at least one **DFPS-approved Trauma-Informed Care training**, an **ACEs** component, and **secondary-traumatic-stress (compassion fatigue)** prevention/management content 2. Designate in the training record which pre-service hours count as TIC (TBRI®-based trauma/attachment content of the Pre-Service Curriculum counts only where documented as TIC) | During pre-service (within the existing 37-hour block per FC-16 §11.2) | Training facility; online (DFPS-approved TIC courses) | **DFPS 24-Hr RCC §5510** |
| Training Coordinator | Verify a **minimum of 8 documented TIC hours** — including the DFPS-approved course, ACEs, and STS components — before the caregiver or employee (including Case Managers) is the only Caregiver responsible for a child; assign supplemental TIC hours where the documented total falls short | Before sole-caregiver responsibility | LMS; Radius | **DFPS 24-Hr RCC §5510** |

#### 11.3 Kinship Two-Hour DFPS TIC (RCC §5510)

Steps are in Section 7.1 above: the verified kinship caregiver completes the two-hour DFPS Trauma-Informed Care Training within **60 days of the placement of the first child in the home**; the certificate is filed in the licensing file. Verified kinship caregivers are not required to complete the additional six TIC hours unless Refuge House requires it. (DFPS 24-Hr RCC §5510)

#### 11.4 Annual TIC Refresher (RCC §5520) and Documentation (RCC §5530)

The annual two-hour TIC refresher is delivered and tracked through the annual caregiver training in Section 4.1 (Trauma-Informed Care, 2 hrs) and applies to direct-care employees including Case Managers; TIC completion certifications are kept in the caregiver's/employee's records per Section 8. (DFPS 24-Hr RCC §§5520, 5530)

> *Implementation guidance:* the Provider Portal registration roster, Caregiver Training Hub completion dates (initial + annual anniversary), and per-person designated-TIC-hour tallies are tracked in the LMS compliance reports (Section 8.2); a consolidated RCC-gate view (registration status, sexual-abuse-training currency, TIC quantum met, kinship 60-day clock) is planned for the Pulse training dashboard. Until automated, the Training Coordinator maintains these gates in the monthly compliance report.

## REGULATORY REFERENCES

- T3C Blueprint Standards: Pages 18-19 (Human Trafficking Prevention); Treatment Model requirements throughout
- T3C Blueprint Standards: Pages 56-66 (Substance Use Support Services)
- T3C Blueprint Standards: Pages 67-75 (Short-Term Assessment Support Services)
- T3C Blueprint Standards: Pages 136-147 (T3C Treatment Foster Family Care Support Services)
- TAC Chapter 749: §749.863 (Pre-Service Training); §749.885 (Training Content); §749.911 (Required Topics); §749.931 (Annual Training); §749.863(c) (Treatment Foster Care 20-hour requirement)
- DFPS 24-Hour RCC Requirements (FY26): §5510 (pre-service 8-hour TIC quantum; kinship 2-hour DFPS TIC within 60 days); §5520 (annual 2-hour TIC refresher); §5530 (TIC documentation); §5600 (Provider Portal registration + Caregiver Training Hub child-sexual-abuse training before direct care and annually)

---

**SSCC alignment (FY-26):** 2INgage Provider Manual Rev. 1.2026 — §10 (p.46); §2 (p.13). Cross-reference: FC-CQI-01 Continuous Quality Improvement Policy; FY-26 SSCC coverage tracker (`temporary-reference/fy26-sscc-joint-monitoring/sscc-alignment/`).

**SSCC alignment (FY-26) — EMPOWER:** EMPOWER Provider Manual Rev. 1.2026 — §10 (p.45). Cross-reference: FC-CQI-01 Continuous Quality Improvement Policy; FY-26 SSCC variance matrix.

**SSCC alignment (FY-26) — OCOK:** OCOK Network Management Operations Manual Rev. 7-1-2025 — §4.06 (p.69). Cross-reference: FC-CQI-01 Continuous Quality Improvement Policy; FY-26 SSCC variance matrix.

**SSCC alignment (FY-26) — 4Kids:** 4Kids4Families Joint Operations Manual (Dec 2025) / Subcontractor Agreement — reviewed; aligned (4Kids items here are casework/Minimum-Standards-level), no additional provider-specific provisions required in this document. Cross-reference: FC-CQI-01 Continuous Quality Improvement Policy; FY-26 SSCC variance matrix.

**SSCC alignment (FY-26) — Belong:** Belong Stage I & II Provider Manual (Aug 2025) / Provider Services Agreement — reviewed; aligned, no additional provider-specific provisions required in this document. Cross-reference: FC-CQI-01 Continuous Quality Improvement Policy; FY-26 SSCC variance matrix.

**SSCC alignment (FY-26) — SFCS:** SFCS Placement Provider Manual (July 2020, publicly-sourced — currency unconfirmed) / 2019 Affiliate Provider Agreement — reviewed; aligned, no additional provider-specific provisions required in this document. Cross-reference: FC-CQI-01 Continuous Quality Improvement Policy; FY-26 SSCC variance matrix.

## RELATED PROCEDURES

- FC-16 Staff and Caregiver Training Policy
- FC-17 Foster Home Studies and T3C Credentialing Policy
- FC-17.1 Foster Home Studies and T3C Credentialing Procedure
- TR-HT-01 Universal Human Trafficking Prevention Training Policy
- TR-HT-01.1 Universal Human Trafficking Prevention Training Procedure
- FC-SU-01.1 Substance Use Support Services Procedure
- FC-STASS-01.1 Short-Term Assessment Support Services Procedure
- FC-TFFC-01.1 T3C Treatment Foster Family Care Support Services Procedure

---

## FORMS/ATTACHMENTS

- Pre-Service Training Checklist
- T3C Transition Training Tracker
- Annual Training Compliance Report Template
- DFPS Provider Portal Caregiver Registration Verification (RCC §5600)
- DFPS Caregiver Training Hub Child Sexual Abuse Training Certificate (RCC §5600)
- Trauma-Informed Care 8-Hour Pre-Service Verification (RCC §5510)
- Package-Specific Training Verification Form
- Contracted Provider Orientation Checklist
- Training Evaluation Form
- Non-Compliance Notification Templates
- External Training Credit Request Form

**Package-Specific Training Checklists:**
- Substance Use Support Services Training Verification (4 hours)
- Short-Term Assessment Training Verification (4 hours)
- Treatment Foster Family Care Training Verification (20 hours per TAC §749.863(c))

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*This procedure document operationalizes the principles established in the corresponding policy by providing specific implementation details (who, when, where, and how). While policies require Board approval and remain relatively stable, procedures may be updated by the Executive Director to adapt to regulatory changes, technological advancements, or operational improvements without requiring Board approval, provided such changes maintain alignment with the policy's intent.*