Reference Document

T3C CRISIS RESPONSE TRAINING CURRICULUM

Refuge House, Inc.
Last updated: July 24, 2026 · Source: plans/T3C CRISIS RESPONSE TRAINING CURRICULUM.md

T3C CRISIS RESPONSE TRAINING CURRICULUM

Refuge House Foster Family Homes

Version: 1.0
Effective Date: September 2025
Review Date: Annual


CURRICULUM OVERVIEW

Training Structure

This modular curriculum provides crisis response training aligned with Trust-Based Relational Intervention (TBRI®) principles and T3C Blueprint requirements. Foster families complete the Basic Crisis Response Training (60 minutes) for T3C Basic Foster Family Home Support Services credential. Additional enhancement modules are completed only when pursuing Mental & Behavioral Health or IDD/Autism package credentials.

Delivery Method

Hybrid asynchronous format:

Training Philosophy

All crisis response training integrates TBRI® principles while implementing Satori Alternatives to Managing Aggression (SAMA) as the authorized emergency behavior management program. This curriculum emphasizes prevention, de-escalation through the Assisting Process, and maintaining therapeutic relationships even during crisis situations. Physical restraint is always a last resort used only to prevent imminent harm.


MODULE 1: BASIC CRISIS RESPONSE TRAINING

Required for: All T3C Basic Foster Family Home Support Services
Duration: 60 minutes
Format: 5 video segments + scenarios + assessment

Learning Objectives

By completion, foster parents will be able to:

  1. Recognize early warning signs of crisis escalation
  2. Apply TBRI-informed de-escalation techniques
  3. Ensure safety during behavioral crises
  4. Use emergency behavior intervention appropriately per TAC §749.901
  5. Document crisis incidents accurately
  6. Access 24/7 crisis support from Refuge House

Segment 1: Understanding Crisis in Foster Care (10 minutes)

Video Content:

Key Concepts:

Knowledge Check:


Segment 2: TBRI®-Based Crisis Prevention (12 minutes)

Video Content:

Practical Strategies:

Practice Activity:


Segment 3: De-escalation Techniques (15 minutes)

Video Content (includes third-party crisis de-escalation video):

Refuge House procedure for responding to crisis situations:

  1. If a child is unwilling to speak to the foster parent, the alternate parent (if available) will attempt to engage the child in a verbal dialogue.
  2. If the child is unwilling to speak to either parent, the foster parent will contact the RH Case Manager or On-Call worker (if after regular business hours) in an effort to allow the child to speak with a third party who may be able to offer a more objective point of view.
  3. If the child refuses to speak with the RH Case Manager, and continues to escalate to the point that a foster parent believes he/she is becoming a danger to him/herself, families are instructed to contact their local police department for assistance.
  4. If, however, a child is in such an escalated state he/she is presenting an imminent risk of harm to him/herself or others, the foster parent may use one of two safe SAMA physical containments (Hug Containment or Elbow to Hip Containment) to manage a child's aggressive behavior until the child is calm and all others in the way of harm have been able to find a safe area such as another room in the home.

The effective use of protective maneuvers if a child becomes aggressive:

Avoidant Techniques Policy:

Protective Actions:


Segment 4: Emergency Behavior Intervention (15 minutes)

Video Content:

Understanding Your Child's ICMP: Each child has an Individual Crisis Management Plan that:

Approved Emergency Interventions:

1. Short Personal Restraint (not longer than one minute):

2. Personal Restraint (Hug Containment or Elbow-to-Hip Containment):

PROHIBITED Use of Any Personal Restraints:

PROHIBITED Restraint Methods:

Critical Requirements:

Practice Activity:


Segment 5: After the Crisis (8 minutes)

Video Content:

Immediate Post-Restraint Requirements (within 2 hours):

Contact Case Manager Immediately:

Medical Assessment:

Child Processing Session (within 24 hours):

Foster parent provides child opportunity to discuss the situation. The purpose is threefold:

  1. Allow child to identify:

    • Their behavior and precipitating circumstances
    • Strategies attempted before restraint and reaction to those strategies
    • The restraint itself and their reaction to it
    • How caregivers can assist and what child can do to regain self-control and avoid future EBI
  2. Assess child's emotional and physical wellbeing:

    • Determine need for additional supports (counseling, medical care, etc.)
  3. Begin relationship repair:

    • Return child to normal routine
    • Not required to return to previous group activities if not in child's best interest or other children's interests
    • Must engage child in alternative routine activity

Restoration Process Using TBRI®:

  1. Ensure Regulation: Both caregiver and child are calm (wait for survival brain to shift)
  2. Reconnect: "We're okay. I still care about you."
  3. Review Simply: What happened? What was hard? (Child's perspective)
  4. Validate Feelings: Acknowledge the difficulty without judgment
  5. Teach: What can we do differently next time?
  6. Practice: Role-play appropriate response when calm
  7. Restore Relationship: Return to normal routine with connection activity

Observation Period:

Documentation Requirements:

Foster parent completes Physical Restraint Form within 24 hours and submits to case manager. Form includes:

Case Manager submits documentation to:

Service Plan Review Trigger:

24/7 Crisis Support Access:


MODULE 1 COMPETENCY ASSESSMENT

Format: 20-question assessment (passing score: 85%)

Assessment Components:

  1. Multiple choice questions on crisis recognition and TBRI® principles (10 questions)
  2. Scenario-based questions requiring application of de-escalation techniques (5 questions)
  3. True/False on TAC §749.901 requirements and prohibited practices (5 questions)

Remediation: Foster parents scoring below 85% receive individualized coaching and may retake assessment after review

Certification: Upon passing, foster parents receive "Basic Crisis Response Training" certificate valid for 12 months


ENHANCEMENT MODULE 2A: MENTAL & BEHAVIORAL HEALTH CRISIS RESPONSE

Required for: Mental & Behavioral Health Support Services package only
Duration: 45 minutes
Prerequisites: Module 1 completion

Learning Objectives

By completion, foster parents will be able to:

  1. Recognize mental health crisis indicators specific to DSM-5 diagnoses
  2. Apply crisis intervention for children with depression, anxiety, PTSD, conduct disorders
  3. Manage medication-related behavioral changes
  4. Coordinate with Licensed Therapists during crisis
  5. Recognize when emergency psychiatric services are needed

Segment 2A-1: Mental Health Crisis Recognition (12 minutes)

Video Content:

Crisis Indicators by Diagnosis:

Depression-Related Crisis:

Anxiety-Related Crisis:

PTSD-Related Crisis:

Conduct Disorder-Related Crisis:

Knowledge Check:


Segment 2A-2: Suicide Risk Assessment and Response (15 minutes)

Video Content (includes third-party suicide prevention video):

Safety Planning Process:

  1. Recognize warning signs: Child's personal indicators
  2. Internal coping strategies: What helps child feel better
  3. Social contacts: Who can provide distraction/support
  4. Professional contacts: Therapist, psychiatrist, case manager numbers
  5. Means restriction: Remove access to lethal means
  6. Safety commitment: Not a "contract," but reinforcing reasons for living

Immediate Response Protocol:

Home Safety Modifications:

Practice Activity:


Segment 2A-3: Crisis De-escalation for Mental Health Symptoms (10 minutes)

Video Content:

Specialized De-escalation Techniques:

For Panic Attacks:

For Dissociative Episodes:

For Conduct Disorder Escalation:

For Depression-Related Shutdown:

Practice Activity:


Segment 2A-4: Coordination with Mental Health Professionals (8 minutes)

Video Content:

Communication Protocol:

Contact Therapist When:

Call Case Manager 24/7 When:

Call 911 When:

Documentation for Providers:


ENHANCEMENT MODULE 2A COMPETENCY ASSESSMENT

Format: 15-question assessment (passing score: 85%)

Assessment Components:

  1. Mental health crisis recognition scenarios (5 questions)
  2. Suicide risk assessment and response (5 questions)
  3. Coordination with mental health professionals (5 questions)

Certification: "Mental & Behavioral Health Crisis Response" certificate valid for 12 months


ENHANCEMENT MODULE 2B: IDD/AUTISM CRISIS RESPONSE

Required for: IDD/Autism Spectrum Disorder Support Services package only
Duration: 50 minutes
Prerequisites: Module 1 completion

Learning Objectives

By completion, foster parents will be able to:

  1. Recognize autism-specific and IDD-related crisis triggers
  2. Apply sensory-based de-escalation strategies
  3. Use communication supports during crisis
  4. Implement developmental disability-adapted emergency interventions
  5. Coordinate with RN for medical-related behavioral crises

Segment 2B-1: Understanding Crisis in IDD/Autism (12 minutes)

Video Content:

IDD/Autism-Specific Crisis Triggers:

Sensory Overload:

Communication Frustration:

Routine Disruption:

Unrecognized Medical Issues:

Developmental Task Mismatches:

Knowledge Check:


Segment 2B-2: Sensory-Based Crisis Intervention (15 minutes)

Video Content (includes occupational therapy video on sensory regulation):

Sensory De-escalation Strategies:

Visual Supports:

Auditory Modifications:

Tactile/Proprioceptive Input:

Environmental Adjustments:

Movement-Based Regulation:

Sensory Tool Kit for Crisis:

Practice Activity:


Segment 2B-3: Communication During IDD/Autism Crisis (10 minutes)

Video Content:

Adapted Communication Strategies:

Simplify Language:

Visual Communication:

AAC Access:

Non-Verbal Cues:

Practice Activity:


Segment 2B-4: Physical Intervention Adaptations for IDD/Autism (8 minutes)

Video Content:

Special Considerations:

Touch Sensitivity:

Physical Differences:

Medical Monitoring by RN:

Alternative Safety Strategies:


Segment 2B-5: Medical vs. Behavioral Crisis (5 minutes)

Video Content:

Medical Red Flags During "Behavioral" Crisis:

Immediate RN Contact Required:

Practice Activity:


ENHANCEMENT MODULE 2B COMPETENCY ASSESSMENT

Format: 15-question assessment (passing score: 85%)

Assessment Components:

  1. IDD/autism crisis triggers and recognition (5 questions)
  2. Sensory-based intervention application (5 questions)
  3. Medical vs. behavioral crisis differentiation (5 questions)

Certification: "IDD/Autism Crisis Response" certificate valid for 12 months


SUPPLEMENTARY RESOURCES

Video Library

All foster parents receive access to on-demand video library including:

Reference Materials (Downloadable PDFs)

Third-Party Resources


TRAINING DOCUMENTATION AND TRACKING

Initial Training Completion

Annual Refresher Requirements

Remediation Process

Ongoing Competency Monitoring


TRAINING SCHEDULE AND LOGISTICS

Implementation Timeline

Access and Technical Requirements

Training Support


QUALITY ASSURANCE AND CONTINUOUS IMPROVEMENT

Training Effectiveness Measures

Annual Curriculum Review

Feedback Mechanisms


APPENDIX: TRAINING ALIGNMENT WITH REGULATORY REQUIREMENTS

TAC §749.901 - Emergency Behavior Intervention

This training curriculum fulfills all requirements for emergency behavior intervention training including:

T3C Blueprint Requirements

This curriculum addresses all T3C crisis management training requirements:

RCC Contract Requirements

Training documentation supports RCC requirements:


Document Control: